Diagnotic Thrustmaster T248

My base does not show any signs of life, it does not calibrate and the LEDs do not light up.

Try your base with another standard USB-C cable, like the one from your phone.

Make sure that the power cable of your base is properly connected to a wall outlet, without an extension cord or power strip.

Make sure that the USB plug is connected directly via USB to your computer, without an extension cord or USB hub. If you are on a tower, it is preferable to use a USB port on the back of the tower.

Possibly check if your base starts when you connect it from another computer, or from a PlayStation console.

You can try to reinstall the firmware in your base. You will find the instructions for this bootloader procedure in the following link

My base starts, the LED and the screen light up, but it does not calibrate.

Try your base with another standard USB-C cable, like the one from your phone.

Make sure that the power cable of your base is properly connected to a wall outlet, without an extension cord or power strip.

Make sure that the USB port is connected directly via USB to your computer, without an extension cord or USB hub. If you are on a tower, it is best to use a USB port on the back of the tower.

Possibly check if your base starts and calibrates when you connect it from another computer, or from another console.

Unplug your wheel and check if the steering turns correctly. If you feel any notches in the steering, it is certainly a motor problem, in which case it is necessary to contact Thrustmaster support.

In case your base jerks during calibration (left-right movements of a few degrees), contact Thrustmaster support.

Force feedback is not working properly.

Try your base with another standard USB-C cable, like the one from your phone.

Make sure that the power cable of your base is properly connected to a wall outlet, without an extension cord or power strip.

Make sure that the USB port is connected directly via USB to your computer, without an extension cord or USB hub. If you are on a tower, it is best to use a USB port on the back of the tower.

If you are on Xbox (Xbox One or Xbox Series), the consoles have a Quick Resume mode allowing the opening of several games simultaneously. However, this can lead to various force feedback problems, it is recommended to close all your games before playing with a force feedback device.

To close the games opened in the Quick Resume, follow the instructions below:

1. Press the XBOX button on your controller, your console menu should open.
2. Select "My games and applications".
3. In the "Quick Resume" submenu, place the cursor on the icon of your game.
4. Press the MENU button on your controller.
5. Select "Remove from Quick Resume".

Do this for all your open games. Once this is done, restart your game and check the operation of the force feedback directly in the race.

In the event that these various steps have not resolved the problem, it is recommended to contact Thrustmaster support directly.