Editing Asus A53S Troubleshooting

[flag|student_wiki] [title|Asus A53S Troubleshooting] [summary]This troubleshooting page will help you diagnose and fix common problems with your Asus A53S laptop.[/summary] == Laptop is Overheating == ''Your laptop is extremely hot to the touch and/or turning off without warning.'' === Internal Components are Clogged with Dust === Dust and small debris can block the vents, disrupting air flow and causing the laptop to overheat. This can be fixed by using compressed air to blow on the vents. If the issue persists there may be dust on the fan. You will have to open the laptop and use compressed air on the fan. To do this, [guide|155141|use this guide|new_window=true]. === The Fan is Broken === Over time components of your laptop may break down. If the fan is broken, you will have to replace it. To remove the fan, [guide|155141|use this guide|new_window=true]. === Inadequate Surface === The Surface your laptop is sitting on matters. Soft surfaces absorb heat and don't allow the cooling components to work properly. Make sure that your laptop is on a cooling pad or hard surface for good airflow. == USB devices won't connect == ''The laptop doesn't respond when external USB devices are plugged in.'' === The USB Port is Dirty === Using a flashlight look inside the USB port and check to see if there is any debris inside of the port. If there is, make sure the laptop is fully powered off, take a toothpick, or any thin, nonmetal object, and clean out the debris and dirt. === The USB Port is Bent === Using a flashlight, look inside the USB port and check to see if the plastic/metal receptacle is bent or moved in any way. If slightly bent, use a tin flat tool to gently bend it back into place. If it is severely bent, damaged, or missing entirely, consider a replacement port. === Faulty USB Ports === First, check if the USB device is the issue by plugging it into a different laptop or computer. If other devices recognize the USB device, the issue lies with your laptop. If the USB port looks clean and is not bent. The USB port may need to be replaced. To do this, [guide|155110|follow this guide|new_window=true]. == The device won’t turn on == ''When the power button is pressed, the device does not start.'' === Dead Battery === The Asus A53S is recharged using a 90 W 2.5 ft power adapter with 100-250V of power. Plug the adapter into a functional electrical outlet, then plug the cord into the device to check for power. If the device still does not turn on, check for damages on the cord, as it might need replacement. === Faulty Battery === If the adapter seems to be intact and there still seems to be no power in the laptop while plugging it in, you might have a faulty battery that would have to be replaced. You can find a guide to replacing the battery ++[guide|115417|here|new_window=true]++. === Missing/Damaged Battery === Located on the bottom of the device close to where the screen is connected to the keyboard there is a long piece inside the laptop. If this piece seems damaged or missing, it will have to be replaced. You can find a removal guide ++[guide|115417|here|new_window=true]++. === Missing/Damaged Motherboard === If the battery is intact, there is a possibility that the motherboard is damaged or even missing. Following the disassembly guide [guide|155177|here|new_window=true] locate the motherboard and check for damages. If any damages are spotted or you can't locate the motherboard, consider getting a replacement motherboard. == Frozen or unresponsive screen == ''The screen is not responding to prompts.'' === CPU Overheating === This problem may be occurring due to the CPU overheating within the computer. If the problem persists, open your keyboard using this guide and thoroughly clean the CPU with a microfiber cloth, ensuring that all dust particles have been removed. === Malware === Your computer may contain some malignant malware that is interfering with the performance of your computer and causing your screen to become unresponsive. To identify what malignant programs are installed on your computer, install a virus scanner (e.g., [link|https://try.malwarebytes.com/free-download/?gclid=CjwKCAjw79iaBhAJEiwAPYwoCCQisg6-1eSZRdL-dDxaXOeXhUhkc-7N0PrDPV_OLYhXHAfbORdoCxoCLGoQAvD_BwE|Malwarebytes]) and follow their instructions on how to purge your computer of any viruses. === Inadequate RAM === If your laptop is slow to respond, it may need more RAM to perform its tasks. To replace or add more RAM, [guide|154901|follow this guide|new_window=true].