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Controller Won't Turn On
When the controller is plugged up the power light does not turn on and the controller gives no inputs
Improper Connection
Ensure that the USB port you're plugging the controller into works.
Faulty Cable
Try using a different USB-C cable to see if you have a faulty cable.
Dirty USB Port
If the USB or USB-C ports get too dirty it can interfere with connection. Get a small object like a toothpick to scrape the inside of the port and clear it of any debris.
Parts: None
Tools Required: Small utensil to clean ports
Malfunctioning Thumbstick
When not touching the thumbsticks the controller will still input movements. Movement is not precise or smooth
Miscalibrated Controller
Issues with stick drift can be sometimes caused by a miscalibrated controller. To recalibrate your controller follow the steps below.
- Download the GameSir Nexus software off either Xbox store or Microsoft store
- Open the application and enter the profiles menu
- Click on configure below the profile of your choice
- In the top right of the app click on the icon that looks like a beaker
- Hold the M button on the controller and menu button (top right of the Xbox home button)
- Follow the steps show in the app to complete calibration
Parts: None
Tools Required: GameSir Nexus Software
Dirty Joystick Modules
Through everyday use a joystick can collect dirt, grime, and crumbs which can become lodged in components. This can make the controller less responsive to inputs or falsely respond to no input due to the buildup. To try and fix this try cleaning the area around the joysticks using canned air or a bristle brush/microfiber cloth. This will hopefully clean any debris causing issues.
Parts: None
Tools Required: Compressed air, bristle brush or microfiber towel.
Worn-Out or Broken Joystick Mechanism
If calibration and cleaning does not fix the issue this would indicate a faulty joystick. To fix this you will need to replace the joystick modules. For this follow the GameSir G7 SE repair guide.
Parts Needed: GameSir G7 SE Joystick Module
Tools Required: Metal pry tool, Phillips screwdriver, TR6 screwdriver bit
Controller Wont Vibrate
When playing games the controller will not vibrate.
Vibration Setting Not Enabled
Make sure your vibrations setting is enabled. This can be done in the settings of the game you are playing.
Vibration Support
Not all games support controller vibration. Try playing another game to check if it is a game issue or an issue with the controller
Defective Vibration Motor
If you have tried the above steps and the controller still wont vibrate, the motors inside the controller could be defective. For replacement visit the GameSir G7 SE repair guide.
Part: Gamesir G7 SE Rumble Motors
Tools Required: Pry tool, TR6 screwdriver bit
Button Activating Without Being Pressed
The controller randomly inputs movements when your not touching anything
Static Electricity or Interference
Random button activations without physical input, potentially caused by static electricity. To fix this, discharge the controller by unplugging it from the console, then pressing and holding any button for 30 seconds to discharge any stored electricity from the controller.
Parts: None
Tools Required: None
Dirty Circuit Board Contacts
If the problem persists it is possible that the contacts for buttons have got dirty. To clean these properly you will need to follow the GameSir G7 SE repair guide.
Parts: None
Tools Required: Pry tool, TR6 screwdriver bit
Faulty Circuit Board
If the problem persists after cleaning then the circuit board will be causing the issues. To replace the follow the GameSir G7 SE repair guide.
Parts: GameSir G7 SE mainboard
Tools: Pry tool, Phillips screwdriver, TR6 screwdriver bit
Triggers Not Sensing Distance
When I press the triggers, the depth control does not work and only has one input
Dirty Trigger Area
If you are having issues with the triggers it would be a good to clean them. This will hopefully help with any trigger registration issues.
Parts: None
Tools: Compressed air, bristle brush, microfiber cloth
Faulty Trigger Sensors
If the issue is persistent, then replacing the depth sensors on the triggers will be a fix. Follow the GameSir G7 SE repair guide.
Parts: GameSir G7 SE trigger sensors
Tools: Pry tool, Phillips screwdriver, TR6 screwdriver bit
4 Comments
Updated, calibrated, recalibrated, checked button mapping. The xyba buttons just vibrate when I push them. Thoughts?
Monica Fleshman - Reply
Controller wont turn on when plugged in. I’ve tried different ports on my xbox. The cable itself osnt the problem. I was using it the night before left it plugged in and when i go to turn my xbox on again the controller won’t work
Luis - Reply
Did you find a solution I have the same issue
Oran Nf -
trigger is stuck and hard to push cleaned and still wont work. Cant find a number to call as this is only a month old controller
MICHAEL ROWE - Reply