| + | [title|Asus K53E-BBR7 Troubleshooting] |
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| + | [toc] |
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| + | == Device Fails to Power On == |
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| + | '' Your device is unresponsive when the power button is pressed. '' |
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| + | === Power Adaptor is Faulty === |
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| + | Ensure that the power adaptor is connected to a working power outlet. When the adaptor is plugged in, the light on the power adaptor should turn on. If the light on the power adaptor fails to turn on when it is plugged in, your adaptor is malfunctioning. Consider purchasing a new power adaptor. |
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| + | === Battery is Corrupt === |
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| + | Check to make sure that your power adaptor is connected to your laptop, and the light on the adaptor is on. Disconnect the power adaptor from your laptop. If the laptop fails to turn on when the power adaptor is disconnected from your laptop, then your battery is corrupt. Consider replacing the battery. |
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| + | == Screen Freezes on Laptop == |
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| + | '' Your laptop screen freezes on one page or goes black. '' |
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| + | === Outdated Video Driver === |
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| + | If your laptop freezes while you are using it, you may have an outdated video driver. Reinstall your video driver by searching "Asus K53E." Select "Asus K53 E Notebook" and then click on the "Support" tab. Click on "Driver & Tools" and select the appropriate Windows Operating System. Reinstall your VGA driver. |
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| + | === Hard Drive is Faulty === |
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| + | If your computer continues to freeze, you may have an issue with your hard drive. Consider replacing your hard drive. |
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| + | == Volume is Inaudible == |
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| + | '' Sound is unable to be heard when you are using your headphones or speakers. '' |
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| + | === Driver Needs to be Reinstalled === |
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| + | If you are unable to hear audio through your speakers, there may be an issue with your audio driver. Reinstall your audio driver by searching Asus K53E. Click "Asus K53E Notebook," then click the "Support" tab. Click "Drivers & Tools" and select your operating system from the dropdown menu. Select and download your audio driver. Go to Control Panel -> Device Manager -> Sound Controllers. Update your driver by selecting your sound card and clicking "Update Driver." Select the driver you have downloaded and the restart your computer. |
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| + | === Audio Jack is Loose === |
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| + | Check the volume using the volume icon at the bottom right hand side of your screen to ensure that your laptop is not on mute. If the volume is unmuted, check to make sure that your headphones are connected to your device. If you are unable to hear sound through your headphones and they are connect to the device, your audio jack may have become loose due to excessive use. Make sure that your audio jack is fully connected to your device. |
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| + | === Speakers are Faulty === |
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| + | Connect your headphones to your laptop. If sound can be heard through the speakers of your headphones, disconnect your headphones from the laptop. If sound is inaudible when you are playing audio through your speakers, then your speakers are faulty. Consider replacing your laptop speakers. |
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| + | == Disc Drive Fails to Read Disc == |
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| + | '' The disc drive does not recognize a disc when it is inserted. '' |
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| + | === Disc Drive is Unclean === |
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| + | Make sure that your disc is unscratched and clean. Insert the clean disc in the disc drive. If the disc is unable to be read, dust may have accumulated in the disc drive. Use a compressed air duster to eliminate dust from the disc drive before reinserting your disc. |
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| + | === Disc Drive is Faulty === |
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| + | If your disc drive fails to recognize a disc after the disc drive has been cleaned, your disc drive may be faulty. Consider replacing your disc drive. |
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| + | == Laptop Overheats == |
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| + | '' Your computer shuts off randomly while you are using it. '' |
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| + | === Dust in Fan === |
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| + | Dust can accumulate in the fan, immobilizing the fan and causing the computer to overheat. If this occurs, use a compressed air duster to remove dust from the fan. |
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