Revision to Compaq Presario CQ60-211DX Troubleshooting
=== Dust Collected Inside Hardware === | |
+ | Built up layers of dust block airflow and prevent the cooling system to function properly. |
+ | |
Clean all dust and debris from the laptop's exterior, internal components, vents, and fans using a compressed gas duster can, as well as a dry paper towel. | |
If the problems persist after completing these steps, your laptop may have sustained damage to one or multiple pieces of its hardware. A hardware test may be performed using the the built in diagnostic software provided by HP and Compaq. If you are unable to perform this step, contact [https://support.hp.com/us-en/contact-hp|HP customer support]. | |
- | == |
+ | == Boot Device Not Found == |
''Your laptop has a problem reading critical information on your hard drive, and shows an error message when starting up.'' | |
If your laptop still is not booting up, you should contact [https://support.hp.com/us-en/contact-hp|HP customer support]. | |
+ | |
+ | === Not Enough RAM === |
+ | |
+ | If you find your computer constantly crashing or freezing during run time, this means you do not have enough RAM installed on your laptop. This common error could also mean that you just have bad RAM installed and have to install new RAM. You may want to replace the RAM using this guide. |
== '''Unresponsive Screen''' == |
To undo the changes made by this version, click 'Revert Changes.' This will automatically restore the previous version of this guide.