Revision to LG VX5600 Troubleshooting
| If the above two options are not true, and the phone is correctly connected for charging, but still not charging, this may be due to the battery. Try to remove the battery from the phone, replace it, and attempt to charge the phone while it is off. If the phone still doesn't charge or doesn't fully charge after several hours, the battery may need to be replaced. To replace the battery, follow repair instructions for battery replacement. | |
| + | === '''Dirty''' === |
| + | |
| + | If both your battery and cable are fine, the port, or hole in which you plug the phone in, maybe have dirt or other particles stuck inside it. You can clean this out with an aerosol can of computer dust spray. |
| + | |
| == '''Audio isn't working''' == | |
| ''My audio suddenly stopped working'' | |
| + | === '''Speakers are Wet''' === |
| + | |
| + | If your phone has been exposed to water or other liquid your speakers may be wet and will not work properly. Turn phone off and take out battery and let phone dry for at least a day preferably two before assembling the phone and turning back on. If audio still does not work the speakers may be permanently damaged and the device will be need to replaced through your cell phone carrier. |
| + | |
| === '''Sound Distortion''' === | |
| - | If the |
| + | If your speakers did not get wet, but the sound coming out is distorted, this may be due to a broken speaker. The phone has an internal and an external speaker, so if one is broken, then the sound will not be correct. If this is the problem, follow repair instructions for speaker replacement. |
| === '''Intermittent Sound Lost''' === | |
| - | If the phone is losing sound off and on, it may be due to a problem with the sound circuit. In order to identify the problem, follow the repair manuals on disassembling the phone and the manual on how to install sound circuit parts. |
| + | If your speakers did not get wet, but the phone is losing sound off and on, it may be due to a problem with the sound circuit. In order to identify the problem, follow the repair manuals on disassembling the phone and the manual on how to install sound circuit parts. |
| === '''No Sound''' === | |
| - | If the phone has no sound at all, this may be a hardware problem that isn't directly related to the sound circuit. There may be something blocking the sound circuit. If this is the case, then contact your phone company to discuss the problem to fine a solution or a phone replacement. |
| + | If your speakers did not get wet, but the phone has no sound at all, this may be a hardware problem that isn't directly related to the sound circuit. There may be something blocking the sound circuit. If this is the case, then contact your phone company to discuss the problem to fine a solution or a phone replacement. |
| == '''Screen is Blank/ White''' == | |
| === '''Crashed Phone''' === | |
| - | The phone may be "on," but shows a white or blank screen. To deal with this, remove the battery from the back of the phone for 30 seconds to 1 minute. Place the battery back into the phone and hold the "PWR/END" key on the phone for 3-5 seconds to turn the phone back on. If the phone continues to have a white or blank screen, then the problem may be a |
| + | The phone may be "on," but shows a white or blank screen. To deal with this, remove the battery from the back of the phone for 30 seconds to 1 minute. Place the battery back into the phone and hold the "PWR/END" key on the phone for 3-5 seconds to turn the phone back on. If the phone continues to have a white or blank screen, then the problem may be a problem with the Motherboard. If so, you can attempt a motherboard replacement using the Motherboard Replacement guide or replace the phone itself with your carrier. |
| == '''My phone is wet''' == | |
| === '''Wet Phone''' === | |
| - | If you had dropped your phone into a puddle, a sink, a toilet, etc and now your phone is wet, don't turn your phone on. If the phone is turned on before being completely dry, it may cause the phone to short circuit. |
| + | If you had dropped your phone into a puddle, a sink, a toilet, etc and now your phone is wet, don't turn your phone on. If the phone is turned on before being completely dry, it may cause the phone to short circuit. First, take a towel and dry the outside of the phone as much as possible. Then take the back cover off of the phone and remove the battery. For further drying effect, disassemble the phone following the repair manual on phone disassembly. Find either a jar of rice or take some silica packets-- the ones found into purses and bags-- and put them in a ziplock bag. Then place the phone, the battery, and any other disassembled parts into the jar or the zip bag and allow to dry for several hours or overnight. Both rice and silica packets are able to absorb water, so hopefully this will be able to remove enough moisture from the phone. Afterwards, once everything seems completely dry, reassemble the phone. Now, hold down the phone's "PWR/END" button for 3-5 seconds. The screen should light up and the phone will be fine. If the phone continues to be dead, then you may need to call your phone company for a replacement phone. |
| == '''Camera keeps going off''' == | |
To undo the changes made by this version, click 'Revert Changes.' This will automatically restore the previous version of this guide.