Revision to LG VX5600 Troubleshooting
| === '''Charging Cord is Loose''' === | |
| - | If the phone is connected with the charging cable, but there is no symbol indicating this on the phone's screen, it may be due to a loose end of the cable. Check the charging port on the phone to make sure the cable is securely connected. Check the other end of the USB charging cord to make sure it's securely connected to either the PC/laptop USB port or the wall |
| + | If the phone is connected with the charging cable, but there is no symbol indicating this on the phone's screen, it may be due to a loose end of the cable. Check the charging port on the phone to make sure the cable is securely connected. Check the other end of the USB charging cord to make sure it's securely connected to either the PC/laptop USB port or the wall adapter that is being used. |
| === '''Bad Battery''' === | |
| - | If the above two options are not true, and the phone is correctly connected for charging, but still not charging, this may be due to the battery. Try to remove the battery from the phone, replace it, and attempt to charge the phone while it is off. If the phone still doesn't charge or doesn't fully charge after several hours, the battery may need to be replaced. To replace the battery, follow repair instructions for battery replacement. |
| + | If the above two options are not true, and the phone is correctly connected for charging, but still not charging, this may be due to the battery. Try to remove the battery from the phone, replace it, and attempt to charge the phone for the full 8hrs while it is off. If the phone still doesn't charge or doesn't fully charge after several hours, the battery may need to be replaced. To replace the battery, follow repair instructions for battery replacement. |
| - | === '''Dirty''' === |
| + | === '''Dirty Port''' === |
| - | If both your battery and cable are fine, the port |
| + | If both your battery and cable are fine, the port or hole in which you plug the phone in, maybe have dirt or other particles stuck inside it. You can clean this out with an aerosol can of computer dust spray. |
| == '''Audio isn't working''' == | |
| The phone may be "on," but shows a white or blank screen. To deal with this, remove the battery from the back of the phone for 30 seconds to 1 minute. Place the battery back into the phone and hold the "PWR/END" key on the phone for 3-5 seconds to turn the phone back on. If the phone continues to have a white or blank screen, then the problem may be a problem with the Motherboard. If so, you can attempt a motherboard replacement using the Motherboard Replacement guide or replace the phone itself with your carrier. | |
| + | == '''My keys are broken''' == |
| + | |
| + | ''Some or all of the keys on the phone are not responding.'' |
| + | |
| + | === '''Broken Software''' === |
| + | |
| + | If your keyboard is not working properly it may be a software problem. Try restarting the phone using the steps in the Factory Reset guide. |
| + | |
| + | === '''Key are Stuck''' === |
| + | |
| + | If some keys are stuck and won't click, you can follow the steps in the Keyboard Cleaning guide to dislodge objects or dust that may be stuck under your keyboard and keeping it from functioning properly. |
| + | |
| + | == '''Phone Doesn't Have Service''' == |
| + | |
| + | ''My phone is charged and operates normally but cannot connect to service provider.'' |
| + | |
| + | === '''Broken Antenna''' === |
| + | |
| + | If your phone is in an area where normally it would have full service then it may be that the antenna on the phone is broken. You can try a factory reset following the steps laid out in the Factory Reset guide. If this does not help with the problem then you need to contact your service provider for a replacement phone. |
| + | |
| == '''My phone is wet''' == | |
| - | |
| + | ''I got my phone wet, will it still work?'' |
| === '''Wet Phone''' === | |
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