Revision to LG VX5600 Troubleshooting
| [toc] | |
| - | == '''Phone |
| + | == '''Phone Won't Charge''' == |
| ''After charging for hours, the phone is still dead'' | |
| === '''Bad Battery''' === | |
| - | If the |
| + | If the phone is on and is correctly connected for charging, but is still not charging, this may be due to the battery. Try to remove the battery from the phone, put it back in, and attempt to charge the phone while it is off for the full 8hrs. If the phone still doesn't charge or doesn't fully charge afterwards, the battery may need to be replaced. To replace the battery, follow repair instructions for battery replacement. |
| === '''Dirty Port''' === | |
| If both your battery and cable are fine, the port or hole in which you plug the phone in, maybe have dirt or other particles stuck inside it. You can clean the charging port out with an aerosol can of computer dust spray. | |
| - | == '''Audio |
| + | == '''Audio Isn't Working''' == |
| ''My audio suddenly stopped working'' | |
| The phone may be "on," but shows a white or blank screen. To deal with this, remove the battery from the back of the phone for 30 seconds to 1 minute. Place the battery back into the phone and hold the "PWR/END" key on the phone for 3-5 seconds to turn the phone on. If the phone continues to have a white or blank screen, then the problem may be with the Motherboard. If so, you can attempt a motherboard replacement using the Motherboard Replacement guide or replace the phone itself with your carrier. | |
| - | == '''My |
| + | == '''My Keys are Broken''' == |
| ''Some or all of the keys on the phone are not responding.'' | |
| === '''Key are Stuck''' === | |
| - | If some keys are stuck and won't click, |
| + | If some keys are stuck and won't click, then there may be objects or dust that stuck under your keyboard keeping it from functioning properly. Take a Q-tip or a small swab and lightly dab it with water. Make sure the Q-tip or swab is not dripping with water and use it to clean around your keys. If keys continue to be stuck, then you may follow the Keyboard Replacement guide. |
| == '''Phone Doesn't Have Service''' == | |
| ''My phone is charged and operates normally but cannot connect to service provider.'' | |
| - | === '''Broken Antenna''' === |
| - | |
| If your phone doesn't have service in an area where normally it would, then it may be that the antenna on the phone is broken. You can try a factory reset following the steps laid out in the Factory Reset guide. If this does not help with the problem then you need to contact your service provider for a replacement phone. | |
| - | == '''My |
| + | == '''My Phone is Wet''' == |
| ''I got my phone wet, will it still work?'' | |
| - | === '''Wet Phone''' === |
| - | |
| If you had dropped your phone into a puddle, a sink, a toilet, etc and now your phone is wet, don't turn your phone on. If the phone is turned on before being completely dry, it may cause the phone to short circuit. First, take a towel and dry the outside of the phone as much as possible. Then take the back cover off of the phone and remove the battery. For further drying effect, disassemble the phone following the repair manual on phone disassembly. Find either a jar of rice or take some silica packets-- the ones found into purses and bags-- and put them in a ziplock bag. Then place the phone, the battery, and any other disassembled parts into the jar or the zip bag and allow to dry for several hours or overnight. Both rice and silica packets are able to absorb water, so hopefully this will be able to remove enough moisture from the phone. Afterwards, once everything seems completely dry, reassemble the phone. Now, hold down the phone's "PWR/END" button for 3-5 seconds. The screen should light up and the phone will be fine. If the phone continues to be dead, then you may need to call your phone company for a replacement phone. | |
| - | == '''Camera |
| + | == '''Camera Keeps Going Off''' == |
| ''My phone keeps taking pictures in my pocket or purse'' | |
| - | |
| - | === '''Lock the Camera Button''' === |
| If you have a problem with the camera button constantly going off in your pocket or purse, you may want to consider disabling the side camera button. If so, then set a shortcut key as your new camera button. To do so, go to the phone's “Settings & Tools." Then select “Phone Settings” and then the option for “Set Shortcuts" and look for "Set Directional Keys." After choosing a new directional key as your shortcut, remove the battery and back of the phone. Take a toothpick and place a small amount of Epoxy glue on its tip. Apply the glue to the side camera button until it is completely covered. After letting it dry, put the battery and the back cover into the phone. This camera button will no longer be able to take pictures in your pocket or purse. | |
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