Revision to LG VX5600 Troubleshooting
| === '''Speakers are Wet''' === | |
| - | If your phone has been exposed to water or other liquid, your speakers may be wet and will not work properly. Turn phone off, take out battery and let phone dry for at least a day preferably two before assembling the phone and turning back on. If audio still does not work, the speakers may be permanently damaged and the device will be need to replaced through your cell phone carrier. |
| + | If your phone has been exposed to water or other liquid, your speakers may be wet and will not work properly. Turn the phone off, take out the battery and let the phone dry for at least a day, preferably two before assembling the phone and turning it back on. If audio still does not work, the speakers may be permanently damaged and the device will be need to replaced through your cell phone carrier. |
| === '''Sound Distortion''' === | |
| ''Some or all of the keys on the phone are not responding.'' | |
| - | === '''Broken Software''' === |
| - | |
| - | If your keyboard is not working properly it may be a software problem. Try restarting the phone using the steps in the Factory Reset guide. |
| - | |
| === '''Key are Stuck''' === | |
| If some keys are stuck and won't click, then there may be objects or dust that stuck under your keyboard keeping it from functioning properly. Take a Q-tip or a small swab and lightly dab it with water. Make sure the Q-tip or swab is not dripping with water and use it to clean around your keys. If keys continue to be stuck, then you may follow the Keyboard Replacement guide. | |
| + | |
| + | === '''Broken Software''' === |
| + | |
| + | If none of your keyboard keys are working properly it may be a software problem. Try restoring the phone to its originally factory settings. To do this enter the menu section of your phone by hitting the OK button, then scroll down the menu to find Settings & Tools, select by hitting OK button again. Scroll down Phone Settings, hit OK; scroll down to Security and hit OK again. The phone will prompt you to enter a 4 digit security code, the default code is the last four digits of your phone number. This will bring up a new menu where you will select Restore Phone. This will bring a warning page. If you restore factory settings to your phone you will loose all of you contacts and any saved content. Click OK again to proceed. The phone will again prompt you for the security which is the last four digits of your phone number. Your phone has now been restored to factory settings. If the keys are still working improperly you may have to consider replacing the phone. |
| == '''Phone Doesn't Have Service''' == | |
| ''My phone is charged and operates normally but cannot connect to service provider.'' | |
| - | If your phone doesn't have service in an area where normally it would, then it may be that the antenna on the phone is broken. You can try |
| + | If your phone doesn't have service in an area where normally it would, then it may be that the antenna on the phone is broken. You can try restoring the phone to its originally factory settings. To do this enter the menu section of your phone by hitting the OK button, then scroll down the menu to find Settings & Tools, select by hitting OK button again. Scroll down Phone Settings, hit OK; scroll down to Security and hit OK again. The phone will prompt you to enter a 4 digit security code, the default code is the last four digits of your phone number. This will bring up a new menu where you will select Restore Phone. This will bring a warning page. If you restore factory settings to your phone you will loose all of you contacts and any saved content. Click OK again to proceed. The phone will again prompt you for the security which is the last four digits of your phone number. Your phone has now been restored to factory settings. If this does not help with the problem then you need to contact your service provider for a replacement phone. |
| == '''My Phone is Wet''' == | |
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