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Revision to LG VX5600 Troubleshooting

Irena Tran

=== '''Bad Battery''' ===
-If the phone is on and is correctly connected for charging, but is still not charging, this may be due to the battery. Try to remove the battery from the phone, put it back in, and attempt to charge the phone while it is off for the full 8hrs. If the phone still doesn't charge or doesn't fully charge afterwards, the battery may need to be replaced. To replace the battery, follow repair instructions for battery installation.
+If the phone is on and is correctly connected for charging, but is still not charging, this may be due to the battery. Try to remove the battery from the phone, put it back in, and attempt to charge the phone while it is off for the full 8hrs. If the phone still doesn't charge or doesn't fully charge afterwards, the battery may need to be replaced. To replace the battery, follow the [guide|15209|Battery Installation Guide].
=== '''Dirty Port''' ===
=== '''Sound Distortion''' ===
-If your speakers did not get wet, but the sound coming out is distorted, this may be due to a broken speaker. The phone has an internal and an external speaker, so if one is broken, then the sound will not be correct. If this is the problem, follow repair instructions for speaker replacement.
+If your speakers did not get wet, but the sound coming out is distorted, this may be due to a broken speaker. The phone has an internal and an external speaker, so if one is broken, then the sound will not be correct. If this is the problem, the speakers may be permanently damaged and the device will be need to replaced through your cell phone carrier.
=== '''Intermittent Sound Lost''' ===
-If your speakers did not get wet, but the phone is losing sound off and on, it may be due to a problem with the sound circuit. In order to identify the problem, follow the repair manual on how to install a flex cable.
+If your speakers did not get wet, but the phone is losing sound off and on, it may be due to a problem with the sound circuit. If so, call your cell phone carrier to discuss the problem and possible phone replacement options.
=== '''No Sound''' ===

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