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Revision to LG VX5600 Troubleshooting

Irena Tran

Title Changed

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+LG VX5600 Troubleshooting

Namespace Changed

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+WIKI

+[flag|student owned]
+[title|LG VX5600 Troubleshooting]
+
+[toc]
+
+== '''Phone won't charge''' ==
+
+''After charging for hours, the phone is still dead''
+
+=== '''Phone is Off''' ===
+
+If your phone had died before charging, then the phone may be off even after being completely charged. If so, hold down the "PWR/END" button in the phone for 3-5 seconds to turn the phone on. Afterwards, the phone will light up and you will be able to check the battery status of the phone.
+
+=== '''Charging Cord is Loose''' ===
+
+If the phone is connected with the charging cable, but there is no symbol indicating this on the phone's screen, it may be due to a loose end of the cable. Check the charging port on the phone to make sure the cable is securely connected. Check the other end of the USB charging cord to make sure it's securely connected to either the PC/laptop USB port or the wall adaptor that is being used.
+
+=== '''Bad Battery''' ===
+
+If the above two options are not true, and the phone is correctly connected for charging, but still not charging, this may be due to the battery. Try to remove the battery from the phone, replace it, and attempt to charge the phone while it is off. If the phone still doesn't charge or doesn't fully charge after several hours, the battery may need to be replaced. To replace the battery, follow repair instructions for battery replacement.
+
+== '''Audio isn't working''' ==
+
+''My audio suddenly stopped working''
+
+=== '''Sound Distortion''' ===
+
+If the sounds coming out the speakers of your phone sound distorted, this may be due to a broken speaker. The phone has an internal and an external speaker, so if one is broken, then the sound will not be correct. If this is the problem, follow repair instructions for speaker replacement.
+
+=== '''Intermittent Sound Lost''' ===
+
+If the phone is losing sound off and on, it may be due to a problem with the sound circuit. In order to identify the problem, follow the repair manuals on disassembling the phone and the manual on how to install sound circuit parts.
+
+=== '''No Sound''' ===
+
+If the phone has no sound at all, this may be a hardware problem that isn't directly related to the sound circuit. There may be something blocking the sound circuit. If this is the case, then contact your phone company to discuss the problem to fine a solution or a phone replacement.
+
+== '''Screen is Blank/ White''' ==
+
+''My phone appears to be on, but the screen doesn't look right''
+
+=== '''Damaged Screen''' ===
+
+A damaged front or main screen can cause discoloration to the LCD screen. If this is the case, follow the repair manuals on how to install a new screen.
+
+=== '''Crashed Phone''' ===
+
+The phone may be "on," but shows a white or blank screen. To deal with this, remove the battery from the back of the phone for 30 seconds to 1 minute. Place the battery back into the phone and hold the "PWR/END" key on the phone for 3-5 seconds to turn the phone back on. If the phone continues to have a white or blank screen, then the problem may be a hardware problem. If so, then call your phone company and discuss the problem to find a solution or replacement for the phone.
+
+== '''My phone is wet''' ==
+
+'''I got my phone wet, will it still work?'''
+
+=== '''Wet Phone''' ===
+
+If you had dropped your phone into a puddle, a sink, a toilet, etc and now your phone is wet, don't turn your phone on. If the phone is turned on before being completely dry, it may cause the phone to short circuit. To dry the phone, place the phone in a closed jar of rice for several hours or overnight. Then, take the phone out and take the battery out for increased air drying. If you want, you may dissemble the phone for further drying by following the repair manual on phone disassembly. Once the phone is completely dry, reassemble the phone and hold down the phone's "PWR/END" button for 3-5 seconds. The screen should light up and the phone will be fine. If the phone continues to be dead, then you may need to call your phone company for a replacement phone.
+
+== '''Camera keeps going off''' ==
+
+''My phone keeps taking pictures in my pocket or purse''
+
+=== '''Lock the Camera Button''' ===
+
+If you have a problem with the camera button constantly going off in your pocket or purse, you may want to consider disabling the side camera button. If so, then set a shortcut key as your new camera button. To do so, go to the phone's “Settings & Tools." Then select “Phone Settings” and then the option for “Set Shortcuts" and look for "Set Directional Keys." After choosing a new directional key as your shortcut, remove the battery and back of the phone. Take a toothpick and place a small amount of Epoxy glue on its tip. Apply the glue to the side camera button until it is completely covered. After letting it dry, put the battery and the back cover into the phone. This camera button will no longer be able to take pictures in your pocket or purse.