Revision to Lenovo Yoga 920-13IKB Troubleshooting
| Plug the power adaptor into the device to charge it. Once removed from power, if it is still draining considerably, replace the battery using '''[guide|119146|this guide]'''. | |
| - | == The Device does not Charge |
| + | == The Device does not Charge When Connected to a Power Source == |
| ''The device indicator light does not turn green when the power adaptor is plugged into the wall and device.'' | |
| Run a hardware diagnostics test. Press the ‘Win + R’ key to open the run diagnostic box. Type ‘mdsched.exe’ and hit enter to start. Choose to restart the device and check for problems. You will want to use CrystalDiskInfo and the Intel Processor Diagnostic Tool to determine the problems. This test will give you results to see if your issue relates to the RAM or motherboard. This can be a hard task depending on how frequent this issue happens. | |
| - | === The System |
| + | === The System Has Errors === |
| Check the device for system errors. Go to the Windows Control Panel, Computer Management, Event Viewer, Windows Log, then systems. Check for red exclamation marks that will show you errors with the device, if there are any. | |
| The WiFi signal continues to fail after checking computer settings and router connections. Consider replacing the AC Card with a compatible Intel or Thinkpad. Intel’s 8260, 8265, and 9260 cards are all compatible with the Yoga 920-13IKB. | |
| - | == The Fingerprint Sensor |
| + | == The Fingerprint Sensor does not Recognize Your Finger == |
| ''When a finger is on the fingerprint sensor, the device will not unlock.'' | |
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