Revision to Lenovo Yoga 920-13IKB Troubleshooting
| === There are Excess USB Cables Plugged into the Device === | |
| - | USB cables can drain the battery quickly, even when the device’s screen is |
| + | USB cables can drain the battery quickly, even when the device’s screen is not open. Unplug cables when they are not in use to limit battery drain. |
| === There are Too Many Applications Open === | |
| === The VGA Intel and Firmware Type C is Out of Date === | |
| - | When performing these steps make sure the laptop has at least 30% battery left and is plugged in all the time. Update the Intel Integrated GFX Driver for the Yoga 920-13IKB by going on the Lenovo website. Once |
| + | When performing these steps make sure the laptop has at least 30% battery left and is plugged in all the time. Update the Intel Integrated GFX Driver for the Yoga 920-13IKB by going on the Lenovo website. Once updated, download the Firmware External Detection package and firmware for the Yoga 920-13IKB from the Lenovo website. The final step is to update the BIOS which can also be found on the Lenovo website. |
| === The Connector Attached to the Screen is Loose === | |
| Open up the device by removing the Torx screws on the back cover. Check the connector that plugs into the device’s screen and the motherboard to make sure that it is fully secured. | |
| - | === The Screen is |
| + | === The Screen is Defective === |
| If the issue is still not fixed there may be an issue with the screen itself. Follow '''[guide|119289|this guide]''' to replace the screen. | |
| Turn on your device, click on “Device Manager”. Next, click “Biometric Devices”, then update “Synaptics WBDI - SGX”. Restart your device. | |
| - | === The Fingerprint Sensor is |
| + | === The Fingerprint Sensor is Faulty === |
| To replace the fingerprint sensor, use '''[guide|119290|this guide]'''. | |
| Go to the bottom right of the screen, and click on the volume icon. Make sure the volume slider is at a full or high volume. | |
| - | === The Speaker is |
| + | === The Speaker is Defective === |
| If the device can play sound through headphones but it fails after removing the headphones, replace the damaged speakers using '''[guide|119147|this guide]'''. | |
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