Revision to Motorola Moto E 2nd Generation Troubleshooting
| === '''Unresponsive Power key''' === | |
| - | Try and see if the key is stuck or jammed by debris. Try applying pressure to the key to see if it is just stuck. If key moves freely but there is no response, try using great amount of more pressure to see if power key had contact has become dirty and |
| + | Try and see if the key is stuck or jammed by debris. Try applying pressure to the key to see if it is just stuck. If key moves freely but there is no response, try using great amount of more pressure to see if power key had contact has become dirty and non responsive. |
| === '''Not charging''' === | |
| - | First check to make sure charging port is not blocked by any debris and plug into supplied charger. If phone continues not charging try plugging into supplied charger and wiggling up and down it to see if charging pins are broken. Lastly try using a different charge to see if supplied charge has gone bad. |
| + | First check to make sure charging port is not blocked by any debris and plug into supplied charger. If phone continues not charging try plugging into supplied charger and wiggling up and down it to see if charging pins are broken. Lastly try using a different charge to see if supplied charge has gone bad. |
| === '''Faulty battery''' === | |
| - | Plug in and see if it charges, if when you disconnect the supplied charger and the phone turns off instantly then the battery is has gone bad. If your phone loses power rapidly that is also a sign of a bad battery. Use this guide |
| + | Plug in and see if it charges, if when you disconnect the supplied charger and the phone turns off instantly then the battery is has gone bad. If your phone loses power rapidly that is also a sign of a bad battery. Use this [guide|56502|guide] to replace battery. |
| == '''Cracked/unresponsive screen''' == |
To undo the changes made by this version, click 'Revert Changes.' This will automatically restore the previous version of this guide.