Revision to Nokia 3395 Troubleshooting
| - | [toc] |
|---|---|
| - | |
| - | The Nokia 3395 is the upgraded version of the Nokia 3390. Coverage is available on AT&T networks (which used to be Cingular). |
| - | |
| - | == Nokia 3395 won't turn on == |
| - | |
| - | ''Your phone will not turn on.'' |
| - | |
| - | === Battery Issues === |
| - | |
| - | If your Nokia 3395 will not power on after pressing and holding the power button on top of the device, there is a good chance that the battery is not working. First, charge your phone (use the provided power cord and plug into the phone in the larger circular opening located at the bottom of the phone) for atleast one hour and then try turning on the device again. If this does not solve the problem, the battery will need to be replaced. (Replace Battery link posted here) |
| - | |
| - | === Phone Charging Issues === |
| - | |
| - | If replacing your battery has no effect on the ability to charge your phone, then you might have a bad power assembly. To replace the power assembly refer to (insert link to power assembly replacement guide) |
| - | |
| - | === Logic board Issues === |
| - | |
| - | If replacing your battery and power assembly does not fix your problem, then you need to replace your logic board. Please refer to [insert link to logic board replacement guide]. |
| - | |
| + | [toc] |
| + | |
| + | The Nokia 3395 is the upgraded version of the Nokia 3390. Coverage is available on AT&T networks (which used to be Cingular). |
| + | |
| + | == Nokia 3395 won't turn on == |
| + | |
| + | ''Your phone will not turn on.'' |
| + | |
| + | === Battery Issues === |
| + | |
| + | If your Nokia 3395 will not power on after pressing and holding the power button on top of the device, there is a good chance that the battery is not working. First, charge your phone (use the provided power cord and plug into the phone in the larger circular opening located at the bottom of the phone) for atleast one hour and then try turning on the device again. If this does not solve the problem, the battery will need to be replaced. (Replace Battery link posted here) |
| + | |
| + | === Phone Charging Issues === |
| + | |
| + | If replacing your battery has no effect on the ability to charge your phone, then you might have a bad power assembly. To replace the power assembly refer to (insert link to power assembly replacement guide) |
| + | |
| + | === Logic board Issues === |
| + | |
| + | If replacing your battery and power assembly does not fix your problem, then you need to replace your logic board. Please refer to [insert link to logic board replacement guide]. |
| + | |
| == Nokia 3395 powers on, but screen does not display == | |
| === Screen Issues === | |
| - | If the above conditions are met, there is a good chance your screen is broken and needs to be replaced. Check for visible cracks in the screen and/or black LCD "ink" near the screen (Link to repair guide showing way to look for this problem here). If either of these are present you need to replace your screen. (Link to screen replacement guide here) |
| + | If the above conditions are met, there is a good chance your screen is broken and needs to be replaced. Check for visible cracks in the screen and/or black LCD "ink" near the screen (Link to repair guide showing way to look for this problem here). If either of these are present you need to replace your screen. (Link to screen replacement guide here) |
| + | |
| + | == Nokia 3395 receives calls but you cannot hear the caller == |
| + | |
| + | "The phone can make calls but you cannot hear the caller." |
| + | |
| + | === Speaker Issues === |
To undo the changes made by this version, click 'Revert Changes.' This will automatically restore the previous version of this guide.