Revision to Samsung Galaxy S9 Troubleshooting
| # '''Release all keys '''when the green Android logo displays. ("Installing system update" will show for about 30 – 60 seconds before showing the Android system recovery menu options).''' | |
| # '''Press the Volume Down key several times''' to highlight "wipe data / factory reset." | |
| - | |
| - | #''' Press Power button to select.''' |
| - | |
| - | #'''Press the Volume down key''' until “Yes — delete all user data” is highlighted. |
| - | |
| + | # ''' Press Power button to select.''' |
| + | # '''Press the Volume down key''' until “Yes — delete all user data” is highlighted. |
| # '''Press Power button to select and start the master reset.''' | |
| # '''Press the Power button to restart your device '''once "Reboot system now" is highlighted. | |
| - | Damaged Screen |
| + | === Damaged Screen === |
| If the screen is still unresponsive after the master reset of your device then you may need to replace the screen display on the device. Check out this [guide|117092|display replacement guide] for more information. |
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