Revision to Samsung Galaxy S Vibrant Troubleshooting
| === Signal Bar Readout is Incorrect === | |
| - | If the phone’s signal readout displays that you have signal, yet calls will not go through, the problem may exist in the receptive capabilities of the tower that your device is trying to connect with. Too many people in the area may be trying |
| + | If the phone’s signal readout displays that you have signal, yet calls will not go through, the problem may exist in the receptive capabilities of the tower that your device is trying to connect with. Too many people in the area may be trying to utilize the same network. The 3G data may also not be connecting due to overuse as there is not enough data bandwidth. Relocate to a new area and try to connect with the network. |
| === Network Settings are Faulted === | |
| === Check Charging Port === | |
| - | If the charging port on your phone is dirty, rusted, or has gotten wet it will not charge the battery. Unplug your phone, turn it off, take off the back cover, and remove the battery. Check to make sure the charging port is clean and dry. Reassemble your phone and try to charge it again. |
| + | If the charging port on your phone is dirty, rusted, or has gotten wet, it will not charge the battery. Unplug your phone, turn it off, take off the back cover, and remove the battery. Check to make sure the charging port is clean and dry. Reassemble your phone and try to charge it again. |
| === Replace Battery === | |
| == Samsung Vibrant Wont Turn On/Boot Up == | |
| - | ''Your Samsung Vibrant wont power on or boot up'' |
| + | ''Your Samsung Vibrant wont power on or boot up.'' |
| === Drained or Dead Battery === | |
| - | If your device has not been charged for a while, it is possible your device failing to turn on |
| + | If your device has not been charged for a while, it is possible your device failing to turn on is the result of a drained battery. Plug your device into its charger and allow it to charge for 5 - 10 minutes before attempting to turn it on again. |
| === Corrupt Operating System === | |
| - | If your phone has been rooted, or had other software modification, it is possible that your operating system install has become corrupted. To fix a corrupt operating system, a factory reset of the phone will reload and re-install the operating system of your device. To |
| + | If your phone has been rooted, or had other software modification, it is possible that your operating system install has become corrupted. To fix a corrupt operating system, a factory reset of the phone will reload and re-install the operating system of your device. To perform a factory reset of your phone, follow the following steps: |
| # With the phone turned off, press the Power key and the Volume down key at the same time until the phone turns on. | |
| # Once the logo appears, release the power key while continuing to hold the volume down key. | |
| # The phone will now load into recovery mode and display the Android System Recovery screen. | |
| - | # From the available options, select "Delete all user data" (WARNING |
| + | # From the available options, select "Delete all user data" ('''WARNING:''' Selecting this option will reset your phone to factory settings and delete ALL user data, including apps, pictures, settings, contacts, etc.) |
| === Bad/Damaged Display === | |
| === Bad/Damaged Motherboard === | |
| - | If the above fixes do not |
| + | If the above fixes do not describe or fix your phone's problem, it is possible that the motherboard of your phone may be defective or damaged. Being dropped or being exposed to water are the main causes of damage to a phone's motherboard. To repair the phone, the motherboard must be replaced. |
| == Speaker Distorted/Too Quiet/Not Working == | |
| === Restart the Device === | |
| - | This could |
| + | This could be an electrical glitch, especially if sound is not coming through the audio jack as well. Turn off your phone, take off the back cover, remove the battery, wait 15 - 30 seconds, and then reassemble your phone. Turn on your phone and check to see if the speaker is working again. |
| === Speaker is Damaged === | |
| - | In the case that removing the battery does not work, there is a high probability that your Samsung Galaxy S Vibrant |
| + | In the case that removing the battery does not work, there is a high probability that your Samsung Galaxy S Vibrant’s speaker is blown out or broken. This might have happened after dropping the phone, or the device simply wore out when too much power was supplied. The speaker must be replaced; please see Installing Samsung Galaxy S Vibrant Speaker for step-by-step instructions. |
| == No Sound from Speakers Connected to 3.5mm Audio Jack == | |
| === Check Media Volume === | |
| - | |
| + | If the phone's volume is turned up for alert notices and ringtone, the media volume may still be turned down or muted. Using the volume up/down buttons when playing media or during a call should adjust the correct volume setting. |
| === Check Headphones/Speaker === | |
| - | If the |
| + | If the phone's media volume is turned up and there is still no sound coming from the headphones or speakers plugged into the 3.5mm audio jack, then the headphones or speakers may be malfunctioning. To test the headphones, unplug them from the phone and plug them into another device to determine if they play sound from the other device. |
| === Restart the Device === | |
| - | If the volume is turned up and your headphones/speaker are working then it is possible there is an electrical glitch, especially if sound is not coming through the phone's speakers as well. Turn off your phone, take off the back cover, remove the battery, wait 15 - 30 seconds, and then reassemble your phone. Turn on your phone and check to see if the 3.5mm audio jack is working. |
| + | If the volume is turned up and your headphones/speaker are working, then it is possible there is an electrical glitch, especially if sound is not coming through the phone's speakers as well. Turn off your phone, take off the back cover, remove the battery, wait 15 - 30 seconds, and then reassemble your phone. Turn on your phone and check to see if the 3.5mm audio jack is working. |
| === Damaged 3.5mm Audio Jack === | |
| == Microphone Distorted/Too Quiet/Not Working == | |
| - | ''The microphone on your phone is too quiet |
| + | ''The microphone on your phone is too quiet, distorts sound during phone calls or recording, or does not work at all.'' |
| === Software Problem === | |
| - | It is possible that a software problem could be causing the microphone to not work correctly. A factory reset of your phone can be performed to ensure the problem isn't software related. To |
| + | It is possible that a software problem could be causing the microphone to not work correctly. A factory reset of your phone can be performed to ensure the problem isn't software related. To perform a factory reset of your phone, follow the following steps: |
| # With the phone turned off, press the Power key and the Volume down key at the same time until the phone turns on. | |
| # Once the logo appears, release the power key while continuing to hold the volume down key. | |
| # The phone will now load into recovery mode and display the Android System Recovery screen. | |
| - | # From the available options, select "Delete all user data" (WARNING |
| + | # From the available options, select "Delete all user data" ('''WARNING:''' Selecting this option will reset your phone to factory settings and delete ALL user data, including apps, pictures, settings, contacts, etc.) |
| === Bad/Broken Microphone === | |
| == Panel or Glass is Cracked == | |
| - | ''The front glass or back panel on your phone is cracked or shattered'' |
| + | ''The front glass or back panel on your phone is cracked or shattered.'' |
| === Check That Phone is Still Operational === | |
| ''The screen on your Samsung Galaxy S Vibrant may be damaged and have lines that don’t recognize or respond to touch.'' | |
| - | === Spots or Lines on Screen Don’t Respond === |
| - | |
| - | ==== Restart the Device ==== |
| + | === Restart the Device === |
| It is possible there is an electrical glitch. Turn off your phone, take off the back cover, remove the battery, wait 15 - 30 seconds, and then reassemble your phone. Turn on your phone and check to see if the touch screen is working correctly. | |
| - | |
| + | === Software Problem === |
| - | It is possible that a software problem could be causing the touch screen to not respond correctly. A factory reset of your phone can be performed to ensure the problem isn't software related. To |
| + | It is possible that a software problem could be causing the touch screen to not respond correctly. A factory reset of your phone can be performed to ensure the problem isn't software related. To perform a factory reset of your phone, follow the following steps: |
| # With the phone turned off, press the Power key and the Volume down key at the same time until the phone turns on. | |
| # Once the logo appears, release the power key while continuing to hold the volume down key. | |
| # The phone will now load into recovery mode and display the Android System Recovery screen. | |
| - | # From the available options, select "Delete all user data" (WARNING |
| + | # From the available options, select "Delete all user data" ('''WARNING:''' Selecting this option will reset your phone to factory settings and delete ALL user data, including apps, pictures, settings, contacts, etc.) |
| - | |
| + | === Damaged Touch Screen === |
| - | If the problem is not fixed by resetting your |
| + | If the problem is not fixed by resetting your phone's software, then the problem is likely due to a damaged touch screen. With the Samsung Vibrant, the touch screen is integrated into the LCD screen of the phone. To replace the touch screen requires replacing the entire LCD screen. |
| === Cracked Screen === | |
| == LCD Doesn’t Look Right == | |
| - | ''The colors on your screen seem off. There may have been damage from dropping the phone |
| + | ''The colors on your screen seem off. There may have been damage from water or dropping the phone. If not, your display settings could have been changed, thus causing the strange appearance.'' |
| === Screen Graphics are Distorted === | |
| == Keyboard Unresponsive or Cuts Out Randomly == | |
| - | The keypad doesn't respond or only certain buttons, either after not being used or in the middle of use. |
| + | ''The keypad doesn't respond or only certain buttons, either after not being used or in the middle of use.'' |
| === Keypad Broken === | |
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