Revision to Toshiba Satellite A105-S4011 Troubleshooting
| Tip: The computer will be powered on continuously without a battery as long as the AC adapter is plugged into the laptop. | |
| - | |
| + | ***See our repair guide for replacing a dead battery*** [guide|14429|Toshiba A105 Battery Installation Guide] |
| == The Computer Won't Connect to the Internet == | |
| Connect your computer to AC power (plug it into the wall). Make sure that your computer is within 5 feet or so of your wireless router/modem. | |
| - | |
| + | ***Reboot your networked devices in the following order:*** |
| 1. Shut down your computer | |
| 3. If a router is used, unplug its power cord | |
| - | |
| + | ***Now, restart your network devices in the following order:*** |
| 1. Plug the modem’s power cord back in | |
| If the problem still exists and you cannot view a webpage (i.e. www.google.com), here is another approach. | |
| - | In the |
| + | In the ***Start*** Menu’s (located on the bottom left of the desktop) search field, type in “connect to network”. Select ***Connect to a Network*** to open the Wi-Fi utility. |
| Does the Wi-Fi utility “see” any wireless networks? | |
| If not, here’s what to do next: | |
| - | Disable/Enable Wi-Fi Antenna. Press |
| + | Disable/Enable Wi-Fi Antenna. Press ***FN*** and ***F8*** simultaneously to toggle the antenna off/on. If your computer has a physical switch on its side or front, switch it to ON. |
| Now, the Wi-Fi utility should “see” wireless networks. | |
| The Toshiba Satellite A105-4011 has a maximum allowable RAM of 4GB or 2 Ram sticks that are 2GB a piece. With full ram the 32 Bit operating system may not recognize all of the ram and would require a 64 Bit operating system upgrade. A 64 Bit system is a more complex, better performing system and will recognize any size of ram 4GB or bigger. To check the amount ram in your computer you can do this by following the instructions below: | |
| - | 1). Click |
| + | 1). Click ***Start*** then click ***Control Panel*** |
| - | 2). In the Control Panel select |
| + | 2). In the Control Panel select ***System*** |
| 3). In the System window you will find performance information like Ram and CPU speed. Ram speed will be listed in this window about halfway down. Whether you have a 32 Bit or 64 Bit operating system will also be listed here. | |
| - | |
| + | ***See our repair guide for adding more RAM*** [guide|14432] |
| === Run the Disk Defragmenter and Disk Cleanup Utility (Windows XP) === | |
| The Disk Defragmenter will reorganize your files onto your hard drive so they are in a method that makes them quicker to access the. To accomplish follow the instructions below. | |
| - | 1). Open |
| + | 1). Open ***My Computer*** |
| - | 2). Right click on the drive you wish to Defrag, this will usually be your |
| + | 2). Right click on the drive you wish to Defrag, this will usually be your ***C:*** drive. |
| - | 3). After you right click go down to the option that says |
| + | 3). After you right click go down to the option that says ***Properties***. |
| - | 4). Then select the tools tab on the properties window and select |
| + | 4). Then select the tools tab on the properties window and select ***Defragment Now***. |
| - | 5). Finally, when the Defragmenter opens up click |
| + | 5). Finally, when the Defragmenter opens up click ***Defragment***. |
| To use the Disk Cleanup Utility to c | |
| lean up any temporary files on your PC use the following instructions: | |
| - | 1). Click |
| + | 1). Click ***Start*** then click ***Run*** |
| - | 2). Type |
| + | 2). Type ***cleanmgr*** and click ***OK***. This will open the Disk Cleanup Utility. |
| Under this utility you will find many new methods to cleanup your computer from removing windows components to removing temporary files. Temporary file removal is the easiest and recommended way but further research will demonstrate the power of this utility. However, with great power comes great responsibility. | |
| Any programs that came on your computer or programs you don’t use can be removed off your computer to prevent them from taking up valuable RAM and Hard Drive space. This will also reduce the startup time of your computer. To accomplish this you can follow these steps: | |
| - | 1). Click |
| + | 1). Click ***Start*** and then click ***Control Panel*** on the right. |
| - | 2). Then find |
| + | 2). Then find ***Programs and Features***, the icons should be in alphabetical order. |
| - | 3). In Programs and Features find known programs you do not use, click on them and then move your cursor up and click the |
| + | 3). In Programs and Features find known programs you do not use, click on them and then move your cursor up and click the ***uninstall*** button. Then follow the prompts that follow. |
| Avoid removing any Microsoft components unless you are sure you want to remove them. Things that you will want to remove are programs that you have installed and no longer use or things like additional toolbars or multiple antivirus. | |
| The easiest way to confirm this would be to use the Windows Device Manager (WDM). This is installed in all computers as a tool to check for issues with your computer. If there is an issue with the device you are checking for, you can use this guide below. | |
| - | 1). Right-click on |
| + | 1). Right-click on ***MyComputer*** then select ***Properties*** from the menu that appears. |
| - | 2). Click |
| + | 2). Click ***Hardware***. |
| - | 3). Click |
| + | 3). Click ***Device Manager*** to open utility. |
| 4).Look for the listing “CD-ROM Drive” and if there is a small, yellow and black icon near the listing then there is an issue with the disk drive. | |
| Optical drives need drivers to communicate with the computer. If when checking the WDM and there is an icon near the listing of an “Optical Drive” or “CD-ROM Drive”, then you must replace the the driver with a new or updated driver. This can be accomplished by doing the following: | |
| - | 1). With the |
| + | 1). With the ***Device Manager*** open click on the ***CD Drive***. |
| - | 2). A new window will open for the CD Drive and go to the |
| + | 2). A new window will open for the CD Drive and go to the ***Driver tab***. |
| - | 3). Here you can update the driver by pressing the |
| + | 3). Here you can update the driver by pressing the ***Update Driver Button*** or you can choose to manually search the Toshiba Website and manually install the file they provide if available. |
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