Revision to Toshiba Satellite C55-B5200 Troubleshooting
| ''Computer will not turn on, regardless of charge time and has a short battery life'' | |
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| + | === Faulty Battery === |
| Make sure adapter is connected to device. If device only turns on with adapter, regardless of charging time, then battery needs to be replaced. Follow this guide for a step-by-step on how to replace the battery. | |
| Make sure adapter is plugged in and computer turns on. If adapter is plugged in and computer does not turn on or does not display image, there is internal damage. Follow this guide for a step-by-step on how to replace screen. | |
| - | === Externally Damaged Screen === |
| + | ==== Externally Damaged Screen ==== |
| If the screen is cracked or glass is chipping off, there is external damage. Follow for a step-by-step on how to replace the screen. | |
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| + | '''RAM REPLACEMENT''' |
| User's device experiences frequent crashes, displays a blue screen, or turns on but fails to boot (displays an error message immediately after turning on). | |
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| + | '''DEFECTIVE RAM''' |
| Make sure the power adapter is connected as power surges can cause damage to the RAM. If the adapter is plugged in and the device fails to turn on or boot properly, then the RAM will need to be replaced. | |
| Follow this step-by-step guide on how to replace the RAM. | |
| + | |
| + | === Keyboard/Mouse Outlet Replacement === |
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| + | User’s device is missing keys, has damaged outlets, or keys are not working |
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| + | ==== Missing/Stuck Keys ==== |
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| + | If a key on the keyboard is stuck, check to see that there is nothing in between the keys preventing the key from pressing down. If you spot something, use a can of compressed air to shoot short bursts of air to remove any debris. If this is not the problem, the key may be stuck because of a damaged clip and require replacement. Follow this guide for a step-by-step on how to replace a key on the keyboard. |
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| + | ==== Faulty Keyboard ==== |
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| + | If the entire keyboard is unresponsive (none of the keys are working), then there may be a problem with the keyboard outlet. Follow this guide for a step-by-step on how to replace the keyboard outlet. |
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