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Revision to Toshiba Satellite C55-B5200 Troubleshooting

Pablo Andrade

''Computer will not turn on, regardless of charge time and has a short battery life''
-=== Faulty Battery ===
+==== Faulty Battery ====
Make sure adapter is connected to device. If device only turns on with adapter, regardless of charging time, then battery needs to be replaced. Follow this guide for a step-by-step on how to replace the battery.
If the screen is cracked or glass is chipping off, there is external damage. Follow for a step-by-step on how to replace the screen.
-'''RAM REPLACEMENT'''
+=== Device's is Slower Than Usual ===
-User's device experiences frequent crashes, displays a blue screen, or turns on but fails to boot (displays an error message immediately after turning on).
+''User's device experiences frequent crashes, displays a blue screen, or turns on but fails to boot (displays an error message immediately after turning on)''
-'''DEFECTIVE RAM'''
+==== Defective RAM ====
-Make sure the power adapter is connected as power surges can cause damage to the RAM. If the adapter is plugged in and the device fails to turn on or boot properly, then the RAM will need to be replaced.
+Make sure that the power adapter is plugged in, as power surges can cause damage to RAM. If the device does not turn on or fails to boot, then the RAM will need to be replaced. Follow this step-by-step guide on how to replace the RAM.
-Follow this step-by-step guide on how to replace the RAM.
+=== Device is Overheating ===
+
+''User is experiencing device overheating, making excessive/loud noises, or sudden power-off without notification''
+
+==== Dusty Cooling Fan ====
+
+If the device feels hot to the touch it may be overheating. Check to see that the device's cooling fan is working properly and determine if it needs replacement. If upon inspection, the cooling fan is covered in dust, you may need to clean off this dust using a can of compressed air. Here is how to reveal the device's cooling fan and remove the dust. When the device has been running powerful software or has just been running without a fan cleaning for too long, it can experience overheating, excessive whirring noise, slow function, and shortened device life.
+
+==== Device is Overheated ====
+
+If the device experiences the above symptoms and dust is not the problem, the cooling fan itself may be damaged (melted, broken, or expired) and require replacement. Follow this guide for a step-by-step on how to replace the cooling fan
=== Keyboard/Mouse Outlet Replacement ===
-Users device is missing keys, has damaged outlets, or keys are not working
+''User's device is missing keys, has damaged outlets, or keys are not working''
==== Missing/Stuck Keys ====
-If a key on the keyboard is stuck, check to see that there is nothing in between the keys preventing the key from pressing down. If you spot something, use a can of compressed air to shoot short bursts of air to remove any debris. If this is not the problem, the key may be stuck because of a damaged clip and require replacement. Follow this guide for a step-by-step on how to replace a key on the keyboard.
+If a key on the keyboard is stuck, check to see that there is nothing in between the keys preventing the key from pressing down. If you spot something, use a can of compressed air to shoot short bursts of air to remove any debris. If this is not the problem, the key may be stuck because of a damaged clip and require replacement.Follow this guide for a step-by-step on how to replace a key on the keyboard.
==== Faulty Keyboard ====

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