Revision to Toshiba Satellite C55-B5200 Troubleshooting
| [summary]This troubleshooting page will help you diagnose problems with the Toshiba Satellite C55-B5200.[/summary] | |
| + | [summary_image|1379413] |
| + | |
| [toc] | |
| - | === |
| + | === Battery Replacement === |
| ''Computer will not turn on, regardless of charge time and has a short battery life'' | |
| Make sure adapter is connected to device. If device only turns on with adapter, regardless of charging time, then battery needs to be replaced. Follow [guide|104223|this guide] for a step-by-step on how to replace the battery. | |
| - | === |
| + | === Display Replacement === |
| ''The screen is cracked, and displays stops working, or displays distorted images'' | |
| If the screen is cracked or glass is chipping off, there is external damage. Follow [guide|104225|this guide] for a step-by-step on how to replace the screen. | |
| - | === |
| + | === RAM Replacement === |
| ''User's device experiences frequent crashes, displays a blue screen, or turns on but fails to boot (displays an error message immediately after turning on)'' | |
| ==== Defective RAM ==== | |
| - | Make sure that the power adapter is plugged in, as power surges can cause damage to RAM. If the device does not turn on or fails to boot, then the RAM will need to be replaced. Follow this step-by-step |
| + | Make sure that the power adapter is plugged in, as power surges can cause damage to RAM. If the device does not turn on or fails to boot, then the RAM will need to be replaced. Follow [guide|105085|this guide] for step-by-step on how to replace the RAM. |
| - | === |
| + | === Fan Replacement === |
| ''User is experiencing device overheating, making excessive/loud noises, or sudden power-off without notification'' | |
| ==== Dusty Cooling Fan ==== | |
| - | If the device feels hot to the touch it may be overheating. Check to see that the device's cooling fan is working properly and determine if it needs replacement. If upon inspection, the cooling fan is covered in dust, you may need to clean off this dust using a can of compressed air. Here is how to reveal the device's cooling fan and remove the dust. When the device has been running powerful software or has just been running without a fan cleaning for too long, it can experience overheating, excessive whirring noise, slow function, and shortened device life. |
| + | If the device feels hot to the touch it may be overheating. Check to see that the device's cooling fan is working properly and determine if it needs replacement. If upon inspection, the cooling fan is covered in dust, you may need to clean off this dust using a can of compressed air. Here is how to reveal the device's cooling fan and remove the dust. When the device has been running powerful software or has just been running without a fan cleaning for too long, it can experience overheating, excessive whirring noise, slow function, and shortened device life. Follow [guide|105086|this guide] for a step-by-step on how to replace the cooling fan |
| ==== Device is Overheated ==== | |
| - | If the device experiences the above symptoms and dust is not the problem, the cooling fan itself may be damaged (melted, broken, or expired) and require replacement. Follow this guide for a step-by-step on how to replace the cooling fan |
| + | If the device experiences the above symptoms and dust is not the problem, the cooling fan itself may be damaged (melted, broken, or expired) and require replacement. Follow [guide|105086|this guide] for a step-by-step on how to replace the cooling fan. |
| - | === Keyboard |
| + | === Keyboard Replacement === |
| ''User's device is missing keys, has damaged outlets, or keys are not working'' | |
| ==== Missing/Stuck Keys ==== | |
| - | If a key on the keyboard is stuck, check to see that there is nothing in between the keys preventing the key from pressing down. If you spot something, use a can of compressed air to shoot short bursts of air to remove any debris. If this is not the problem, the key may be stuck because of a damaged clip and require replacement.Follow this guide for a step-by-step on how to replace a key on the keyboard. |
| + | If a key on the keyboard is stuck, check to see that there is nothing in between the keys preventing the key from pressing down. If you spot something, use a can of compressed air to shoot short bursts of air to remove any debris. If this is not the problem, the key may be stuck because of a damaged clip and require replacement. Follow [guide|105087|this guide] for a step-by-step on how to replace a key on the keyboard. |
| ==== Faulty Keyboard ==== | |
| - | If the entire keyboard is unresponsive (none of the keys are working), then there may be a problem with the keyboard outlet. Follow this guide for a step-by-step on how to replace the keyboard outlet. |
| + | If the entire keyboard is unresponsive (none of the keys are working), then there may be a problem with the keyboard outlet. Follow [guide|105087|this guide] for a step-by-step on how to replace the keyboard outlet. |
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