Revision to Toshiba Satellite C55-B5200 Troubleshooting
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| - | === |
| + | === Device Will Not Power On === |
| ''Computer will not turn on, regardless of charge time and has a short battery life'' | |
| Make sure adapter is connected to device. If device only turns on with adapter, regardless of charging time, then battery needs to be replaced. Follow [guide|104223|this guide] for a step-by-step on how to replace the battery. | |
| - | === Display |
| + | === Device Shows No Display === |
| ''The screen is cracked, and displays stops working, or displays distorted images'' | |
| If the screen is cracked or glass is chipping off, there is external damage. Follow [guide|104225|this guide] for a step-by-step on how to replace the screen. | |
| - | === |
| + | === Device Is Running Slow === |
| ''User's device experiences frequent crashes, displays a blue screen, or turns on but fails to boot (displays an error message immediately after turning on)'' | |
| Make sure that the power adapter is plugged in, as power surges can cause damage to RAM. If the device does not turn on or fails to boot, then the RAM will need to be replaced. Follow [guide|105085|this guide] for step-by-step on how to replace the RAM. | |
| - | === |
| + | === Device Overheats === |
| ''User is experiencing device overheating, making excessive/loud noises, or sudden power-off without notification'' | |
| If the device experiences the above symptoms and dust is not the problem, the cooling fan itself may be damaged (melted, broken, or expired) and require replacement. Follow [guide|105086|this guide] for a step-by-step on how to replace the cooling fan. | |
| - | === |
| + | === Device Does Not Type === |
| ''User's device is missing keys, has damaged outlets, or keys are not working'' | |
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