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Revision to Toshiba Satellite C55-B5200 Troubleshooting

Pablo Andrade

Make sure adapter is connected to device. If device only turns on with adapter, regardless of charging time, then battery needs to be replaced. Follow [guide|104223|this guide] for a step-by-step on how to replace the battery.
-=== Device Shows No Display ===
+=== Device Is Not Reading CD's ===
-''The screen is cracked, and displays stops working, or displays distorted images''
+''The device's disk drive does not read CD, nor does not open''
-==== Internally Damaged Screen ====
+==== Broken Disk Drive ====
-Make sure adapter is plugged in and computer turns on. If adapter is plugged in and computer does not turn on or does not display image, there is internal damage. Follow [guide|104225|this guide] for a step-by-step on how to replace screen.
+Make sure that the power adapter is plugged in. If the device does not play CD nor opens disk drive, then its damaged and needs to be replaced. Follow [guide|105382|this guide] for step-by-step on how to replace disk drive.
-==== Externally Damaged Screen ====
+=== Device Runs Slow and Crashes ===
-If the screen is cracked or glass is chipping off, there is external damage. Follow [guide|104225|this guide] for a step-by-step on how to replace the screen.
+''Device has been running slow and crashes irregularly''
+
+==== Faulty Hard Drive Disk ====
+
+Make sure that the power adapter is plugged in. If the device turns on but then crashes in use, then the hard drive disk is damaged and needs to be replaces. Follow [guide|105383|this guide] for step-by-step on how to replace the Hard Drive Disk.
=== Device Is Running Slow ===

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