Revision to Toshiba Satellite C55-B5200 Troubleshooting
| ''Symptoms of this are the device's disk drive does not read CD, nor does it open'' | |
| + | === Disk Drive Stuck === |
| + | |
| + | Make sure that the power adapter is plugged in and device is turned on. If the device does not open disk drive, then its stuck. Follow [guide|105382|this guide] for step-by-step on how to access the disk drive. |
| + | |
| === Broken Disk Drive === | |
| ''Symptoms of this are device has been running slow, and crashes irregularly'' | |
| + | === Device crashes irregulary === |
| + | |
| + | Make sure that the power adapter is plugged in. If the device turns on but then crashes in use, then the hard drive disk needs to be replaced. Follow [guide|105383|this guide] for step-by-step on how to replace the Hard Drive Disk. |
| + | |
| === Faulty Hard Drive Disk === | |
| ''Symptoms of this are device experiences frequent crashes, displays a blue screen, or turns on but fails to boot (displays an error message immediately after turning on)'' | |
| + | |
| + | === Device displays a blue screen === |
| + | |
| + | Power device off then on. Once a rotating circle appears, press and hold power botton until device powers off. Repeat until “Preparing Automatic Repair” appears on screen. Let device boot “Automatic Repair”; select, “Advanced Options”; and click “Troubleshoot”. Select “Refresh your PC” and follow screen instructions unitl recovery is done. |
| === Defective RAM === | |
To undo the changes made by this version, click 'Revert Changes.' This will automatically restore the previous version of this guide.