Skip to main content
Help

Revision to iPhone Frozen Screen

Evan Gattuso

* Verify the issue is that the phone is frozen. A non-functional touch screen can be easily mistaken for a frozen device..
** If the phone is frozen, volume or lock buttons may not work, time will not advance, and the battery would not indicate it is charging when plugged in. If it seems like the phone is otherwise functional, check out the [[iPhone Touch Screen Not Working|iPhone Touch Screen Not Working|new_window=true]] page instead.
+[comment]solutions[/comment]
== Storage Is Full ==
** This symptom in older iPhones (those with Touch ID) typically means the NFC chip on the logic board is physically damaged. A heavy drop could crack it, causing this sort of symptom.
** iPhone X and newer began the inclusion of a two tiered logic board. The NFC chip moved to the bottom board. In these phones this sort of hang on the passcode can indicate a separation between the two boards.
-* Correcting this issue will require microsoldering skills to repair, even if you diagnose it correctly. You can [link|https://www.ifixit.com/Search?doctype=guide&query=iphone%20logic%20board|replace your logic board|new_window=true] if that is not an option.
+* Correcting this issue will require microsoldering skills to repair, even if you diagnose it correctly. You can [link|https://www.ifixit.com/Search?doctype=guide&query=iphone%20logic%20board|replace your logic board] if that is not an option.
+[comment]conclusion[/comment]
-== Related Pages ==
+== Additional Resources ==
* [[iPhone Stuck on Apple Logo|iPhone Stuck on Apple Logo|new_window=true]]

To undo the changes made by this version, click 'Revert Changes.' This will automatically restore the previous version of this guide.