LG Cosmos 2 Troubleshooting

Your phone won't turn on, even when plugged into a power source.

Remove the battery from the phone, wait five minutes, then reinsert and try to turn on the phone. If this doesn't work, try replacing the battery with a new one.

You will need to replace the motherboard.

The Screen is slow to update after pressing a key or is completely frozen.

If you press a button and the response lags in time, or there is no response at all, this may mean there are too many applications running at the same time. Try ending all open applications, then power off/on the phone.

Power off the phone then power it back on.

Remove the battery from the phone, wait five minutes, then reinsert and try to turn on the phone. If this doesn't work, try replacing the battery with a new one.

You will need to replace the motherboard.

The phone is on but the screen is darker than it should be.

Remove the battery from the phone, wait five minutes, then reinsert and try to turn on the phone. If this doesn't work, try replacing the battery with a new one.

The LCD screen will need to be replaced.

The screen of the phone has cracks or other damage that blocks visibility

If the display underneath the glass is still functioning, then the outer glass should be replaced.

The LCD screen will need to be replaced.

The phone will turn on, and the screen displays correctly, but the QWERTY keypad is either unreadable or not functional.

If the letters on the keyboard are no longer readable from repeated use, you will need to replace the keyboard.

If the phone will not respond to the keyboard buttons, and you have tried powering off/on your phone, this may be an indication that the keypad sensors are not working. You will have to replace the motherboard.