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Controller Won't Connect to Console
I want to navigate my Xbox 360, but my controller refuses to connect or will not stay connected for long.
Controller Not Connected
First check to see if your controller is fully connected to the gaming system. If the controller seems to be connected try unplugging and then re-plugging the device back into the console.
Torn/Frayed Cable
The cable to the controller may be torn/frayed or the connector pins in the controller may be damaged. This will interfere with the controllers ability to connect to the Xbox 360 console. Check out the Cable Replacement Guide so you can replace the damaged cable.
Controller Won't Light Up
Even when controller is plugged in and working, the lights will not turn on.
Controller Not Connected
First check to see if your controller is fully connected to the gaming system. If the controller seems to be connected try unplugging and then re-plugging the device back into the console.
LEDs Burnt Out
Your LEDs might be burnt out. When the controller has been used for a long time it can build up heat and melt the solder on the LEDs. Check out our LED Replacement Guide to see how to get to the LEDs on the controller working again.
Buttons Do Not Work
During game play, I am not able to fully enjoy my gaming experience because I am experiencing issues with the buttons.
Controller Not Connected
First check to see if your controller is fully connected to the gaming system. If the controller seems to be connected try unplugging and then re-plugging the device back into the console.
Sticky Buttons
Check for dirt build-up on your controller. Purchase keyboard cleaner to remove dirt from the buttons. To eliminate sticky buttons, place the controller back into the box after use. Avoid eating, drinking while using the controller to avoid food/drink spills.
Missing Buttons
You will need to get new buttons. Buy new buttons and follow the button replacement guide here.
Buttons are Not Detected When Pressed
Check the connection between the controller and the Xbox 360. There may be an internal problem with the wiring that causes the buttons to not be picked up by the console.
Controller Is Not Vibrating
My controller has lost some/all ability to vibrate
Controller Not Connected
First check to see if your controller is fully connected to the gaming system. If the controller seems to be connected try unplugging and then re-plugging the device back into the console.
Vibration Not Enabled
The next thing you should do is check the settings on your game to enable the vibration. It may simply be turned off.
Vibration Not Supported
Some games do not support vibration and therefore your device will not vibrate. Please check the instruction manual that came with the case to see if the game supports vibration.
Vibration Motor Broken
Another possible problem could be that your vibration motor is broken and needs to be replaced. Please follow our Motor Replacement Guide to replace this part. Good luck!
4 Comments
This didn't help at all my problem was the top one and all you said to do was replace a cable evwn though it's brand new or unplug it and re - plug it
MLG Wrecked - Reply
The controller stopped working could it need to be calibrated
Bernard Anthony - Reply
Would calibration help
Bernard Anthony - Reply
My controller is glitching the home menu to pop up when I am playing a game(and I don't even press it). And when ever I turn of my 360, it turns on by itself, and makes the 360 turn on.
I think it just my be horrible wiring, it is just plain possessed. What do I do?
Logan - Reply