Samsung washer - Stops mid-cycle
This Samsung WA456DRHDWR AA Washing Machine is less than 3 years old and seems to be having massive failures. It's a top-loader. At first I was getting errors codes indicating that there was an issue with the water level sensor. I replaced this part and no longer get those codes. But the washer continues to stop mid-cycle. It seems to stop anytime it is trying to transition from one cycle stage to the next (from wash to rinse, or from rinse to spin). If I stop the cycle and try to restart (or power it down then try), it will not restart at all. The only way I have found to get it to restart is to unplug the machine for an hour or more, then start over with whatever cycle I need at that point (full cycle, rinse and spin, or spin only).
I pulled the drain pump off and made sure nothing was stuck and it seems to be functioning correctly most times. Also, the water inlet, door lock, etc all seem to be functioning correctly. I am thinking that this is an issue with the control board and it will need to be replaced.
I am trying to find the easiest way to diagnose the control board since it is an expensive part. Of course Samsung is completely useless in helping or making good on this issue which seems to be prevalent on other forums.
Any help would be greatly appreciated. Thanks in advance.
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9 Comments
I could have written this post. Other than the fact that I have the wf42h5400af/a2 front loader you had the same issue as I am having. Did not want to pay $100 for a diagnosis so Youtube and I pulled out the drain pump and checked with a multimeter and for clogs in connectors . Everything was good. Put back together started a rinse and spin cycle and it worked. Then tried to do a small wash and 9 minutes in it stopped again. ugh.
This post is old but wondering if anyone has had a similar issue and figured out the issue.
Thanks
by Scott
I am having the issue with my Samsung front loader also... it is almost 4 years old and just started this behavior. Samsung was my last bastion of hope for a quality electronics company... losing faith slowly but surely.
by Dennis Ford
Not wanting to give up I ordered the motherboard on Amazon. Found it used for $39. Installed yesterday. This did not resolve the issue. Washer will not go into spin and yesterday gave me 3E error code. So is the drive motor the problem? I'm not sure at this point if I will order the drive motor and try this or not. When the technician was out he tried to remove the stator but could not pull it off. But he thought most likely it was a motherboard issue. At this point I think I'm buying new with long warranty. They Make garbage nowadays. This $749 4 year old washer replaced a 20 year old $250 washer. SMH.
by Scott
As a Technician, I tell everyone who buys all these new non agitator washers to get the 5 years on them being most of the time we get out to take a peak at them we end up writing up for a replacment. Junk is whats out there these days. Stay away from Samsung and Lg. When looking into a washer get a front loader thats not a Samsung or Lg.
by Joe More
I have a different issue, but called Samsung yesterday and they informed me that the drive motors come with a 3 or 5 year parts warranty, depending on your model. So don't autimoaticlly assume you're on the hook for the part if the washer is out of the 1 year warranty period. You may still be able to get the expensive part for free...although you'll have to pay to have it installed, or install yourself.
by Tom Wilmoth
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