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Current version by: Frank Pierson

Title:

Problem with fingerprint sensor

Text:

After changing my screen the fingerprint sensor is only working very sporadically. I even tried entering new fingerprints and it kept giving me an error message saying that the sensor was dirty, so I cleaned it off with an alcohol wipe and it still didn't work.
-Could it be that I just got a faulty screen?
+Could it be that I just got a faulty screen/sensor?

Device:

Motorola Moto Z2 Force

Status:

open

Original post by: Frank Pierson

Title:

Problem with fingerprint sensor

Text:

After changing my screen the fingerprint sensor is only working very sporadically.  I even tried entering new fingerprints and it kept giving me an error message saying that the sensor was dirty, so I cleaned it off with an alcohol wipe and it still didn't work.

Could it be that I just got a faulty screen?

Device:

Motorola Moto Z2 Force

Status:

open