The vacuum no longer 'sucks dry skin' it reversed to 'blow air'.
4 function Diamond Microdermabrasion Unit NV-07D or SLY-08XLT
Link below
http://www.sylvancompany.com/diamond-der...
I purchased this expensive unit for home use as a special gift for myself, in 2010, because I never buy anything for 'me' and if you have ever booked an appointment at a spa, microdermabrasion appointments can run any where from $250 to $500 per session.
The unit was used five times in 2010, then it sat until yesterday, without being used or damaged until yesterday, because I had been diagnosed with bone cancer, and went through treatments (etc...)until January 2013, and am now in remission (yay). No one used it because I had it stored perfectly safe on the floor of a cupboard that isn't frequented.
"To use the microdermabrasion area of the unit:
Diamond dermabrasion is a creative improvement of the micro-crystal dermabrasion. The diamond dermabrasion provides a non-surgical skin refinish procedure, by using sterile diamond heads to abrade or rub off the top skin layer, then vacuuming out the particles along with any dirt and dead skin backup. This procedure removes skin debris, imperfections, blemishes, wrinkles and unwanted pigmentation on the skin. Moderate usage of Diamond Dermabrasion, accompany with skin products that penetrate through top skin layer that reach the dermis level, helps to replenish natural nutrients, restore cell activity, and promote skin health. The results after Micro Dermabrasion treatment is usually a healthy, glowing, beautiful skin."
However, when I began to use the microdermabrasion section, I discovered that the suction pressure gage was not moving at all, ( this is not good for the user because, the skin can be severely damaged or scarred from too much suction, and the gage is used to keep the suction at the proper rate for different areas of the skin.).
I then disassembled the wand, hose and filter from the unit and checked for holes and kinks in the plastic hose, missing gadgets, clogged filters and found that everything was in tip-top shape (it should be after only 5 uses).
I reconnected everything to its proper place and turned the machine back on, placed the wand end to my tongue and noticed straight away that the air wasn't going in, or vacuuming, it was blowing out, like a fan.
I need to know how to repair this problem, if anyone know how. The units warranty ended last August (2012), and the company has not return my calls or emails yet. (Probably since it has only been approx. 24 hours. Neverthelessless, I would love to see some instruction on repairs to the unit, for his and all future malfunctions and their repairs.
If you have any answers or tips to repair my unit, I would be extremely thrilled and appreciative!
Thank you for listening.
Pamela Miller
Is this a good question?
6 Comments
Pam, I too have requested sources for authorized service providers. I found no tear downs or repair information of any kind.
by mayer
Thank you Mayer!
by Pam
Pam, you could try my new guide :-) to add an image of "the guts" on here. That could come in handy to assist you in fixing it....
by oldturkey03
Wow, great new guide!
by mayer
I will do that, most likely tomorrow because, as expected, 7 phone calls later, no return call. I am going to open it, and use the link and upload the 'guts' to you, maybe, if I don't figure it out, you can make heads or rails out of it. Thanks again for posting info to me! You been very gracious!
by Pam
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