(Plugged in, Not Charging) Error. Help?
I just bought a surface 2 last night and there is an issue, I plug in the power cable, but when I see the battery indicator, it shows "plugged in, not charging". The tablet turns off if I unplug the power cable..
I've tried the following workarounds that I found online:
1) shut down the tablet, unplug the power cable and leave it for few minutes, plug in back the power cable and let it charge for few minutes, turn it on.
2) shut down the tablet, press volume up + power button for 10 seconds, leave it charging for few minutes, turn it on.
3) Performed a full system recovery.
But sadly these didn't help. I would like to ask is there any other workaround I can try?
I have tried multiple outlets as well as multiple chargers.
Thank you.
Is this a good question?
32 Comments
I had this issue on my Surface RT after replacing the motherboard. After trying everything, this worked for me.
This was my last resort, I should've made it my first.
1- Exercise extreme caution!!! Keep RT plugged connected to the charging cable.
2- Using you're electronics tool kit, properly remove back cover and label the screws.
3- You may notice that while the battery is connected to the motherboard and you slowly move the back cover away, the battery is detected. If you experience this then my solution will work for you.
4- Cut three small pieces of paper and insert them on all sides of the curved connector. It seems that there is some kind of disturbance there and the paper will fix it. Message me if you need further instructions.
by Jerome Uter
That's a crazy solution. I would suggest having Microsoft replace the tablet!
by Ben Dover
problem solved. All you have to do is plug cord in to computer before you turn on the power, or plug it in. Works every time!!!
by barrygroom
sorry Barrygroom, that not a fix that works.
by tim_litz
Well, Barrygroom, it worked for me! (Surface Book)
by mtraviswhite
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