Why is my printer stuck on the screen with the HP logo?
The printer is stuck on the HP logo and the blue buffering bar. It isn't getting past it and I'm so disappointed because I need to use it for scanning. It's a great scanner! Please help me in resetting the printer hardware or whatever it needs!!
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4 Comments
I'm on windows 10 by the way and have installed using the updated drivers on the hp website
by jessicayadav
our HP OFFICE Jet 5230 when turning power on the bar
on the screen scans across ...we have 2 dots out of the 7 show up black and that's it. Everything freezes.. tried turning off at the wall unplugging blah blah ... nothing ... any help out there please?
by Ian Bradford
I have the very same problems on my HP Deskjet 5230. I have a black and white screen, but same problem . So if someone has the answer. I would be very appreciated to get my printer running again.
by Paul Daulby
I spent yesterday updating laptop (Windows 10) & Printer Firmware and updates. With no joy. Ended up giving up. As it was late. I have just put the power lead back in the printer after leaving it unplugged all night. To my surprise, it is now working. I’m at a loss. Obviously technology and me didn’t work yesterday, but we are friends again today lol.
by Paul Daulby