factory reset galaxy note 5
how do i factory reset my phone before turning it in for a new one?
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Hello, There are two ways of doing this one is via hard key the other is by going into the samsung settings
To do a hard reset hold the volume up and power key and home button until it boots into recovery mode use the volume keys to select factory reset from the menu and press the power key to select. After this is complete it will restore to factory and erase all data.
The other option is settings
Launch the Settings app from the home screen or from the app drawer.
Swipe left on the heading menu.
Tap Personal.
Tap Backup and reset.
Tap Factory data reset.
Tap Reset Device.
Tap Delete All.
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