System is having a hard time ejecting discs.

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Sony PlayStation 4

A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

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alex dobney @ad62198

Rep: 1

Posted: Dec 26, 2017

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System is having a hard time ejecting discs.

Hi everyone,

I've had my PS4 for a little over a year now and this is not the 1st time my console has had trouble ejecting discs. It will start to grind like it is going to eject the disc and then it won't. If I flip the system so the slot is facing the ground it will finally eject the disc. Is there any way to resolve my issue? I would really like to know what could be causing this since the other time this happened it cleared up on its own. Thank you.

Answer this question I have this problem too

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3 Answers

sm_vulkus @vulkus Rep: 2.6k 5 4 · Answer 1 · 2017-12-27T02:35:08-07:00

The first generation PS4's have a known issue of disk ejection failures. Not all do it. Some eject disks mid game. There are many fixes out there. Sony suggests you disconnect your PS4 from a power source and disconnect everything from the device including HDMI etc. Then press and hold the power button, it should double beep. Wait 30 minutes then plug everything back in and see if it works.

Another suggested fix is to remove the top sliding cover, and peering down the side where the hard drive slots in you will see (with a light) a small slotted screw. Turn this screw until it feels tighter, then try your unit.

The screw is the manual eject button.

Software reinstall may fix this issue. (not likely), one other is removing the rubber foot near the eject button as it supposedly creates a friction issue.

Otherwise the last and only fix left is called the Gold button fix. This completely cured my ps4 of disk eject failure. Here is the link to the youtube fix. gold button fix

OK just a quick search on IFIXIT revealed this for your series console. So I hope it helps you out, if it does give the kudos to that poster.

My ps4 wont eject my disc

This didn't end up helping me out. I have the 1200 model and every video I find is for the older models. If you know of any other way that may help me out please let me know. I appreciate your help so far. — alex dobney

Tricky Beatz @trickybeatz Rep: 13 1 · Answer 2 · 2020-09-16T04:06:37-07:00

Tricky Beatz @trickybeatz

Rep: 13

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Posted: Sep 16, 2020

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The problem is tension inside. There are little rollers that spin and roll the disc out. If the spring has become loose the plastic that these are attached to will become floppy and will not be strong enough to push our disc. So you have to open the disc drive to find a little spring. This spring needs to be tightened to create more tension so that the rollers have enough strength to push against the disc to roll it out if that makes sence

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This is also why it works upside down because when it’s upside down it’s against the rollers but when it’s sitting normally the spring needs to be strong enough to push upwards

Sep 16, 2020 by Tricky Beatz

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