Dz09 cards, got them from my phone. Now saying the SIM card is locked
My sister got me a DZ09 Bluetooth Smartwatch/Phone for Christmas. I tried going on Facebook, the Browser. twitter, and What's app. It said I needed a Valid SIM and SD Card. Now, I unmounted the SD Card from my Alcatel OneTouch Elevate, and also took the SIM Card Card. Luckily, it's not saying anything about the SD Card now. But one issue. It's saying: "The SIM Card has been locked. Please try Power Cycling the Device. If problem persists, Call Customer Support." Someone please tell me why. Is it because it's the wrong sized SIM Card? Something's messed up? Is it because I'm not with a Carrier for my Phone? On the front of the SIM Card, it says Sprint. Please help me, I would appreciate it.
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6 Comments
not call to any number
by umair abbasi
Hi @umair abbasi,
Has it ever worked?
Is the SIM card from a service provider that has a 2G network?
The watch does not work as a phone when trying to connect to a 3G or 4G phone network.
It works on a 2G network ONLY
by jayeff
I am able to call and text from my Dz09 smart watch but I cannot access the internet or apps and mine keeps saying insert valid sim and next to the battery display is says insert sim....
by April Sumner
Low tech watch###########################!!!!!!!!!!!
by mike oniones
HELP.... IT WONT LET ME CALL, or TEXT I DONT KNOW IF THEY EVEN SENT ME the RIGHT SIM CARD
by Toby Burkum
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