All buttons of remote turns television off or on
All buttons of remote turns television either off or on. Have tried disconnecting set from mains, have tried removing and replacing batteries in remote - and have even tried another remote but fault remains.
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13 Comments
I’m having the same issue with my new Samsung 55” 4K tv at the minute. All buttons in my Samsung remote turns the tv off, the smart things smart app that usually controls tv also turns tv off and the buttons on the tv to control menus also turns tv off after the 2nd or 3rd click. I have tried the reset, batters out of controller, camera looking at flashing light etc. All never worked. I now am waiting on a Samsung engineer coming out to look at it. Tv is just 1 month old.
by josephmccaff
This has just happened with my panasonic smart tv. Every remote, including firestick turned tv off and then on (what ever button was pressed - this happened).
I solved the problem by performing a factory reset.
I performed this by going to the set up menu then system menu/shipping condition!!
Once reset, I went through the start up procedure, reconnecting to wifi etc.
AND YES, IT WORKED!!!!
by lloyd game
Hi @ lloyd game
Just curious how you got through the TV menus as you said "Every remote, including firestick turned tv off and then on (what ever button was pressed - this happened)."
by jayeff
How did you get to system reset?
by karen rowley
I had the problem but my TV just started working again after 10 minutes
by John MacD
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