Skip to main content

Free Shipping on Domestic Orders $75+

Released November 4, 2017. Model A1865, A1901. Available as GSM or CDMA / 64 or 256 GB / Silver or Space Gray. (Pronounced the same as "iPhone 10.")

iPhone X face ID

Recently replaced a screen on an iPhone X for a customer. Everything is fine except Face ID, phone saying Face ID not available. I know the ribbons are very delicate so was v careful (have done this repair before) and there are no signs of damage to the ribbon.

Any ideas/suggestions?

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

2 Answers

Chosen Solution

Face ID is much more complicated than you think.

Why Face ID Not Working After Repair

Was this answer helpful?

Score 1
Add a comment
Most Helpful Answer

Perhaps there has been a (blue?) little scratch-protection-sticker in the spare display which you forgot to remove?

Was this answer helpful?

Score 1
Add a comment

Add your answer

Soop will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 221