iPhone XS restarting after charging port replacement

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iPhone XS

Released September 21, 2018. Models A1920, A2097, A2098, A2100. Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray. (Pronounced "iPhone 10 S.")

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Jayson Powers @jaysonpowers

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Posted: Apr 5, 2020

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iPhone XS restarting after charging port replacement

So i replaced the charging port in my iPhone XS today. This was my first attempt at fixing a phone so i was nervous but i actually pulled it off. However, after the install my phone would keep restarting every 3 minutes. I went through the phone 3 times looking for something that i didn’t hook up quite right or left out only to find nothing. So i put the original charging port back in and boom no restart phone works like normal.. after doing a little research i found out I’m not the only one this has happened to. I’m guessing Apple has some sort of lock on all they’re parts so that you have to send the phone to them for an expensive repair? Is there any way around this or am i just out a bunch of time and money?

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unfortunately i have come across this problem multiple times and have found out that it is a faulty new charge port. I would test another new charge port as it may work straight away.

Apr 5, 2020 by Jade Richards

okay i will try another one!

Apr 5, 2020 by Jayson Powers

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3 Answers

unfortunately i have come across this problem multiple times and have found out that it is a faulty new charge port. I would test another new charge port as it may work straight away. — Jade Richards

Jesse Hooton @hootonberg Rep: 11.7k Mobile Device E.R. 7 5 1 · Answer 1 · 2020-04-06T07:51:49-07:00

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Jesse Hooton @hootonberg

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Posted: Apr 6, 2020

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You need to use an OEM charge port assembly on the X series and newer as they’re very picky when it comes to aftermarket ones. Where did you purchase the replacement from and why did you have to replace it?

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Sarah Wreisner @insquirrel Rep: 89 5 3 1 · Answer 2 · 2020-05-21T07:34:14-07:00

Sarah Wreisner @insquirrel

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Posted: May 21, 2020

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@hootonberg is 100% right. This is not a part you want to cheap out on. I’ve learned my lesson on AM charging ports on the X series. I repaired an XS Max port 2 days ago, and I burned through 3 AM ports before realizing the phone just won’t stop rebooting with them! Thankfully, that was all it was - it was not damage to a flex ribbon, or the MB. Just get an OEM pulled part, or one that has been pre-tested. I had to get some premium ports overnight expressed to me from MobileSentrix and these seem fine!

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2 Comments:

"Hazaaa! A man of quality!" Mobile Sentirx is the place to get good parts ;)

May 21, 2020 by Jesse Hooton

Did the phone reboot without a charge port plugged in?

Jun 2, 2020 by Wes

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