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Released September 21, 2018. Models A1920, A2097, A2098, A2100. Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray. (Pronounced "iPhone 10 S.")

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iPhone XS Ghost touch problems

Hello!

I recently bought used iPhone XS 64GB from german retailer. It was described as having some touch issues. Now, I am having a lot of trouble with ghost touch, because phone writes, scrolls and clicks on its own. I tried soft and hard reset and erassing phone with iTunes and setting it up as new, but it doesen’t help. My screen has some deeper scratches and grooves, especialy in lower corner, where fractions of glass are missing (very small sections, about 5mm in lenght and 2 mm in width). So, I was wondering, if replacing the whole OLED assambely with brand new one would solve the probmel with ghost touches. Can it be motherboard damage? Everything works fine though, except for the display.

Sorry if I misspelled some words, I am from Slovenia.

Thank you in advance.

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Thank you both. I have replaced some screens before, so that shouldn’t be that much of a problem. I will defenetly check water indicators. Once again, thank you both.

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hi, did you manage to solve the problem. I am having the same problem. since my phone fell into the floor (the screen didn't break, it was intact) it has ghost touches, specially when it's warm...

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The lcd is most likely messed up and pressing itself which is what usually causes a ghost touch and also your problem on it moving on its own. Motherboard damage is rarely the problem from my experience its always the lcd. With the deep scratches im 100 percent these are the causes of your problems. Deep scratches allow moisture to slip into the phone causing the screen to malfunction.

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Hi,soif your still having the issue after you reset then you should replace the screen but watch out the Ear piece center and proximity and Face ID sensor are delicate but while your in there I would recommend you check the water proofing indicator to see if the device has been in water you will know if the color of the sticker is red not white.I will put a link to the guide to replace the screen and a picture of the water indicator.

Guide:iPhone XS Screen Replacement

water indicator link: https://support.apple.com/en-us/HT204104

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