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The March 2015 update of Apple's 13" MacBook Air features fifth generation Intel Core i5 and i7 processors, resulting in slightly increased performance and battery life.

Battery no longer recognized

I replaced the battery in my Early 2015 13” MacBook Air running Mohave and at first everything was fine. Now the computer only turns on when plugged in and I can’t get battery status displayed. I have:

  • Installed Coconut Battery, no battery info shown
  • Reset SMC
  • Reset NVRAM/PRAM
  • Removed the battery, I can’t event get the X through the battery icon to show.
  • Deleted systempreferences.plist file

Whenever I click to show battery status in the status bar, it immediately disappears. Does anyone have any ideas? I’m hoping it’s not a logic board issue because it was working before.

Here’s an image of Coconut Battery:

Block Image

After a few months with a new battery I have the following on Coconut Battery:

Block Image
Answered! View the answer I have this problem too

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3 Comments

Let’s get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Adding images to an existing question

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@danj Thanks! I just added the screenshot

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@mcz1 - Here's the info to contact them Customer Support

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1 Answer

Chosen Solution

Bad battery! You’ll need to return it to get a replacement!

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5 Comments:

Thank you for replying! I'll try to get a replacement and update the post when I do

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@danj - the new battery worked for a couple of months, but now I'm back to this same problem. Do you think it's another battery or a different problem?

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@mcz1 - What does CoconutBattery tell us? Please post a fresh image.

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@danj I just added it to the post

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@mcz1 - I'm surprised! Yep, contact iFixit support for another one. Now take the black rabbits foot out of your pocket! Also don't forget to score the answer and accept it - Thanks!

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mcz will be eternally grateful.
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