Fix Your Stuff Community Store

Repair documentation for the Sony PlayStation 5 DualSense controller. Model number: CFI-ZCT1W FCC ID: AK8CFIZCT1

84 Questions View all

Options

What would cause a bumper button to not work

I have a PS5 Dualsense remote with a suddenly non-functioning R1 button.

  • No physical damage to the remote from dropping/excessive force has been exerted
  • No water damage
  • The black plastic part of the button is in the correct position. Removing to access the silicone part of the bumper button and pressing with a pry tool/screw driver does not work
  • R2, L1 and L2, as well as all other functionality is perfect
  • The remote is a v1 remote

I've tried disassembling the remote and investigating, nothing out of the ordinary to report and I'm at wits end. Any guidance would be appreciated.

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 1
Add a comment

3 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Ended up being a microtear in the ribbon cable through some of the middle connections, which obviously affects the R1 button in particular.

Easy enough to replace, but I can imagine that with the design of the right ribbon cable being more exposed it could potentially lead to more issues over the left one

Was this answer helpful?

Yes No
Score 0

1 Comment:

Had to buy a new L1 bumber it goes in normally & even works but won’t stay in the holder whatsoever. Falls right out when I turn controller upside down or tip it over confused tried everything what could it be ?

by

Add a comment

Options

How do you fix the micro tear

Was this answer helpful?

Yes No
Score 0

1 Comment:

Replacement ribbon cables can be found on Amazon. Watch for the generation controller you have though as apparently there are several and some use slightly different cables.

by

Add a comment

Options

My L1 has the issue even after replacing ribbon cable with new one iam still facing the same issue don't know of it's hardware to software issue

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Jarod Kurland will be eternally grateful.
View Statistics:

Past 24 Hours: 13

Past 7 Days: 59

Past 30 Days: 306

All Time: 3,639