Rep: 1
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Kenmore elite HE5t
Got f21 code........
Checked pump seems good
Replaced Pressure valve.
Checked drain hoses all clear
Whenever we get code we unplug for 30 minutes and it works for a load and faults out to F21 code on next load. Any ideas??? Thanks
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Hi @jasriff
When you say "Checked pump seems good" did you check that the pump filter was not clogged etc?
Here's a parts diagram (click on Steamer, pump and motor parts, optional parts (not inc Diagram see part #11] that shows where it is.
The tech sheet mentions to Check the drain pump filter for foreign objects when an F21 error occurs.
If OK check that the pump connections on the control board connector DP2/1 and DP2/2 are secure etc.
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Checked that it is running, that the impellers are intact and filter. Checked for clogs in lines. Have not checked connection to control board however since it works every other time i assume it is ok.
Still worth a check as it could be intermittently OK e.g. corrosion, loose etc.
The wiring diagram on p.13 also shows that the drain pump has some sort of built in protection switch (thermal?) so it could still be the pump if the switch is intermittently faulty
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2 Comments
Hi @jasriff,
What is the model number of the washer?
by jayeff
== Kenmore Elite HE5t Steam 110.4770 Series ==
by John Waddington