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This phone was announced in September 2019 and released in October 2019. It was shipped with Android 9.0 and ColorOS 6.1. It was available in the colors, Mirror Black and Dazzling White.

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Simcard says not wkin after ph in sea brielfy

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As above. Don't think to worry as it was a quick drop into seawa. Then noticed camer pic was foggy. Went home and as I have a chronic illness I went to sleep. Today had been waking as normal and tired drying out in sun but then later msg came up Sim not working.

Please help. If I need a hew ph so be it but wat about the Sim with pics etc

Answer this question I have this problem too

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2 Answers

@natashastano I'd start moving the contents across to a new phone. Seawater is particularly corrosive because of the salt content, so it's important to act quick to save your files.

Your documents and other files will either be stored on the phone storage or an SD card, so a broken SIM card won't affect those.

If you buy a new phone, you can still use an app like Samsung Smart Switch or other utilities provided by the phone manufacturer to move your data across.

You may need to order a new SIM card from your carrier to put into your new phone, but at least your data will be safe.

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Seawater is especially bad. Even if has managed to rinse it clean with fresh water and then quickly dry it out, chances are you lost the phone. Go to you local dealer and see if they can recover your data.

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Natasha Stano will be eternally grateful.
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