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Released November 2020, the PS5 console features vastly upgraded visuals and an innovative new Dualsense controller. The space-age black-and-white color scheme is a noticeable departure from PlayStation designs of the past.

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Particular games tripping my console off

Currently when I play these two EA games “EA FC24 & FIFA 23”, my ps5 just goes off. It doesn’t happen with any other game. I’ve searched online and haven’t found a solution. I keep seeing suggestions like “turn off hdmi link, clean out the dust in the fan, change the power cable, reinstall the games” I’ve done these things and it still doesn’t fix my problem. Please if you have any idea what the issue is, help me out.

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Its EA. ofc it will turn off your PS5

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Hi! So, only with those 2 games? How weird. Did you asked the EA customer services? Everything is completely up to date I presume? And, does it like completely turn off? Or going back to sleep mode?

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In my experience issues with particular games can indicate disk reader issues. Especially with older Playstation games. If you are able to download a digital copy of these games do so and see if the problem prosists.

If the games in question are downloaded rather than psyhical media ypu could be experiencing thermal issues I'd certainly look into the fans and heatsink.

There's a chance it needs new liquid metal thermal compound on the apu, which is risky if you don't know what you're doing, as liquid metal is conductive and if it gets anywhere it shouldn't be it has the potential to brick a system.

A factory reset of the ps5 could solve the problem aswell.

If all else fails support your local or mail-in repair shops they will most likely be equipped to diagnose and handle the issue.

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