Random restart cpu 2 caller

Question

iPhone 11

Released September 20, Apple's mainstream 2019 iPhone comes with a 6.1" LCD touchscreen, dual cameras, and six available colors. Successor to the iPhone XR.

502 Questions View all

Peter @peter63211

Rep: 1

Posted: May 23, 2024

Options

Random restart cpu 2 caller

Help! Iphone 11 restarts randomly

What is that?

Service center doesn’t know that problem

As a decision the suggested me just to change the battery, but that looks like the lottery

"build" : "iPhone OS 16.0.2 (20A380)",

"product" : "iPhone12,1",

"socId" : "0x00008030",

"kernel" : "Darwin Kernel Version 22.0.0: Tue Aug 16 20:50:57 PDT 2022; root:xnu-8792.2.11.0.1~1\/RELEASE_ARM64_T8030",

"incident" : "4B22DF67-3C69-4679-9A80-DCD915AA072F",

"crashReporterKey" : "0afec6380865981fc6cb2aa69465b558f3bfc015",

"date" : "2023-11-25 12:20:45.55 +0300",

"panicString" : "panic(cpu 2 caller 0xfffffff02646c38c): \"AppleSocHot: Hot Hot Hot (893D0DF0\/5575 89180EBC\/5893 09670D3C\/0 886D1268\/7362 81A332F9\/20389 88D71021\/6451, Ids 23\/7\/23\/16\/0\/4\/0\/0\/0, Perf 100\/100)\" @AppleSocHot.cpp:694\nDebugger message: panic\nMemory ID: 0x1\nOS release type: User\nOS version: 20A380\nKernel version: Darwin Kernel Version 22.0.0: Tue Aug 16 20:50:57 PDT 2022; root:xnu-8792.2.11.0.1~1\/RELEASE_ARM64_T8030\nFileset Kernelcache

Answer this question I have this problem too

Is this a good question?

Yes No

Score 0

Add a comment

1 Answer

DanielAdvancedDeviceRepair @adr_daniel Rep: 195 5 · Answer 1 · 2024-05-25T08:10:02-07:00

Your device is overheating to the point of a forced shutdown to prevent damage. ⚠️

" AppleSocHot: Hot Hot Hot " is the ios equivalent of tjmax on windows

.

Non repair Troubleshooting

Avoid using the device while charging.

Remove the case

Avoid games and apps that draw lots of computing power

Avoid having too many apps open at the same time.

Look into background battery usage to help identify which processes are using the most power. The power draw will be directly related to the heat produced.

Repair trouble shooting:

First, I'd back up, and factory reset the device in case some software misuses system resources

I'd look into the condition of the battery.

Check your liquid damage indicating paper stickers on the back of the screen in the sim tray and inside the device by the charging port and camera cluster.

Then, I'd check the logic board under a thermal camera to identify shorted or damaged components causing excess heat.

Adding thermal paste to the logic board is a viable option if you can't identify a clear cause for thermals to be high.

There are also active cooling accessories like the razer phone cooler you might see benefits from.

Hope this was helpful

iPhone 11

Random restart cpu 2 caller

1 Answer

Add your answer