No power indication on Power Connector

Model: 17-cb1055cl

Product ID: 1X445UA#ABA

Core i7-10750H - GeForce RTX 2070 - 1080p

Not white or amber. Tried a different power supply; no joy. Opened the laptop and measured the voltage on the 20 pin connector that goes from the Power connector to the motherboard, and it measures 19.6 volts.

Removed and tested the SSD and HDD. Both work. (I backed up both while I had them out of the laptop.)

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