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The Canon PowerShot G11 is a point-and-shoot digital camera designed to be easy to use for photography enthusiasts.

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Shoots only black photos.

Hello, I recently bought a secondhand Canon powershot G11 hoping that I can revive it. I bought it a new battery and a charger. Once I opened it, it work perfectly. buttons are fine shutter is fine. The only problem is, it shoots black photos only.

How do I fix this?
Thank you.

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Hi @danielledg

Have you checked the image colour settings, you didn't say?

See p.82 of the user manual

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4 Comments:

I did, and it still shoots black photos.

Also screen started to turnoff and on 3 times and start again

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@danielledg

Try a power reset in case the firmware got corrupted somehow.

Turn off the camera if on, then remove the battery from the camera, then press and hold the camera's Power On/Off button for a full 30 seconds and then release it. Reinsert the battery and check.

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Hi, I did what you said. its still not working. I'm starting to feel that its the sensor needs a fix. Thank you so much.

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@danielledg

Just clarifying that downloaded images taken by the camera and viewed on a computer are in black and white as well as what is shown in the camera's LCD screen?

Did the seller state that it was fully working?

If not contact them and ask for a refund or a discount at least.

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Danielle.DG will be eternally grateful.
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