all controllers not charging anymore, tried everything atm

hi, a few months ago i noticed my controller stopped charging and only was able to use when connected to a lead - but still didn’t charge. eventually it just stopped turning on completely so i decided to swap to my brothers to my ps5 for the time being, after a few days it was fine until it also stopped charging. i gave my controller to a family friend to fix, he replaced almost everything but in the end just got a new controller. i finally got a new controller after my ps5 being completely unusable for a few months, it’s been absolutely fine until a few days ago it also stopped charging completely. with the two previous controllers, we believed it was because i charged them with a normal plug socket than on the actual playstation, when i got the new controller i only ever charged it on the playstation with a lead that came with my brothers playstation / headphones. now that charger is also unusable, we now believe it’s a problem with my console but completely clueless to what could be wrong. it seems to be doing this to every single controller i connect to it now, i don’t believe i have any warranty etc as i’ve has this console for a few years now. i’ve tried everything, i cant try to rebuild my database in safe mode as it also doesn’t connect to it, tried to reach out to ps support but they just asked me if i’ve tried things, then said they’d reach out to me with an internal team but haven’t. anyone else experienced this?

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Hi Gwen!!

No, never experienced this. Were you able to charge your new controller with your brothers PS5? Does the controller charge when connected to the wall outlet? Did you tried the sony official “dual sense charging station”? That may charge the controller. If it’s not charging this way, then it must be the controller. Or your PS5 did passed a power surge to the USB ports, damaging your controllers. But this is rare and unlikely. Please let us know if the controllers can be charged with the Dual Sense Charging Station.

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