Skip to main content

Repair information and guides for the iPhone 6S released by Apple on September 25, 2015. Models: A1688, A1633

2509 Questions View all

Why is my Phone keeps restarting after some time?

My iPhone keeps restarting every few minutes, and this started right after I accidentally dropped it. I watched a YouTube video that suggested checking the panic reports. I transferred the logs to my laptop and asked ChatGPT to analyze them.

Here’s the result:

The error logs show a thermal sensor issue (TG0B missing) after the drop, which strongly suggests a hardware problem—even though the phone is not overheating.

Possible Causes:

Disconnected or Damaged Thermal Sensor (Most Likely) – The drop may have loosened or damaged a sensor, causing the system to restart for protection.
Loose Battery Connector – If the battery connector was shaken loose, it could lead to random restarts.
Logic Board Damage – The impact may have caused a microcrack or damage to the logic board, affecting stability.

I don’t want to attempt any DIY repairs from YouTube videos. I just need expert advice on what to do next. Is this fixable, or should I consider repairing from the shop? Any help would be greatly appreciated!

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

I'm personally not quite as confident of ChatGPT answers as you seem to be, so if I had my choice I'd prefer to see the first page of your panic log for myself; cut and paste or a screenshot of the first page would be more than sufficient.

That being said, it does seem to be pointing at one particular sensor, TG0B, which is physically located on the battery. There are two sensors there including another one called TG0V and the general consensus is they are sending temperature and voltage information to the processor.

We do have a fairly authoritative wiki page dedicated to those kernel panics here on iFixit, and it may well be worth your time to read over.

iPhone Kernel Panics - iFixit

What I'm assuming your particular panic is saying is that the phone's CPU is unable to communicate with the TG0B sensor on the battery. Usually that's an issue with the sensor itself so that's where we normally start, but it is still possible that something else in the signal path could be the problem; there is the flex cable going from the sensor to the motherboard connector, the connector itself, the signal path and any components associated with it such as resistors or capacitors along the way, and finally the destination for the I2C signals on the SOC chip.

Anyway, that's why the AI result is including information regarding a loose battery connector and/or a logic board problem. As it points out, a fault in the battery is by far the most likely source of the problem, and frankly the only one us DIYers are going to be able to fix. You can discount the AI comment about a loose battery connector; Apple locks down all internal connectors with screwed down brackets, so I can tell you from experience that I don't believe we've ever seen a problem caused by a loose connector on an Apple product.

Having a family full of iPhone devotees, I've been working on them for quite some time and I can tell you for sure that you should definitely try replacing the battery first. It's quite doable on your own and will more than likely fix the issue.

If, after replacing the battery the problem still persists then you've almost certainly got a logic board issue. That is theoretically fixable, but it requires extremely specialized skills in microsoldering and board level diagnostic capabilities. I can tell you for sure that the cost will be far more than the phone is worth. At that point I'd be tempted to simply scrap the phone, but you could purchase a logic board that would fix the problem.

My conclusion would be to suggest you replace the battery then reevaluate the issue. If it's gone, you're all done; batteries for older phones like yours are almost dirt cheap these days so it'll be a very inexpensive way to keep your phone going. If it's still there you can poke around and see about locating a working logic board or possibly buy a damaged phone with a working motherboard you can scavenge for the parts you need, etc.

iFixit has an excellent guide to replacing your battery right here.

iPhone 6s Battery Replacement - iFixit Repair Guide

Although you can certainly find batteries cheaper, if you wish to support iFixit's repair efforts you can buy the battery directly from them.

iPhone 6s Battery: Replacement Part / Repair Kit

I would suggest the Fix Kit version, as it includes the parts like the screen adhesive and all the tools needed to do the job for only an extra $5 (and of course includes the battery with a 1 year warranty).

Hopefully that answers all your questions; if not feel free to leave a comment and ask. Good luck and let us know how it all turns out.

Replace a 1715 mAh battery compatible with an iPhone 6s. This replacement does not require soldering and is compatible with iPhone 6s models (not iPhone 6, 6 Plus, or 6s Plus). Image

Product

iPhone 6s Battery

$29.99

Was this answer helpful?

Score 2

2 Comments:

Hello Jerry,

I just saw your response, and I want to sincerely thank you for taking the time to provide such a detailed and helpful answer. I truly appreciate your expertise and effort in explaining the issue so clearly.

Over the past two days, I was away at an event and left my phone turned off in my drawer. I just returned, put it on charge, and to my surprise, it started working normally again! I have no idea what happened, but somehow the issue seems to have resolved itself.

I honestly didn’t expect such a quick and thoughtful response—I thought it might take weeks or even a month for someone to reply. But you, my friend, responded so quickly, and that means a lot to me. I truly, truly appreciate your time and kindness in helping me with my concern.

Once again, thank you so much for your valuable input. I genuinely appreciate it! 😊

Best regards,

by

@ahmedsayyam You are most welcome Ahmed. It is quite odd that the problem seems to have resolved itself, but I'm not above being grateful for small favors. It is possible it was some kind of glitch and we have no guarantee it won't come back, but if it does now you know just what to do.

by

Add a comment

Add your answer

Ahmed Sayyam Dhuddy will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 11

Past 30 Days: 37

All Time: 37