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The Toshiba Satellite 2-in-1 laptop has a touchscreen 4K Ultra HD screen and an Intel i7 processor. Related model numbers: P55W-C5200D and P55W-C5314.

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Cannot remove two laptop screws

The battery needs to be changed and I am unable to remove two screws on the back of the laptop. Do you have any suggestions?

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What's wrong with the screws? Are they stripped, *really* stuck in the screw holes, or something else?

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There is a video about screws by iFixit
https://www.youtube.com/watch?v=SEZyUzt8...

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